Service Architect Digital Services

1 day ago

Reading, United Kingdom Roc Technologies Full time

Service Architect, Reading , hybrid based Roc Technologies is offering an exciting opportunity to join our team as a Service Architect .
You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery.
As a Service Architect, you will discover, compose, and prescribe service solutions to help clients overcome challenges through managed and/or outsourced services.
Engage with prospects and customers at all levels, including executive-level stakeholders, to support new sales and growth opportunities.
Present service solutions that showcase Roc's value and competitive advantage.
Develop and maintain Service Architecture plans for Roc's Shared Managed Service function, Network Operations Center (NOC), and key customer base.
Refine and create managed service pricing tools and cost models to meet and exceed gross margin targets.
Manage Roc's Managed Service collateral and contribute to business development initiatives.
Identify and introduce new tools, technologies, and methodologies that enhance Roc's service delivery capability.
Drive efficiencies of scale by promoting the use of Roc's shared managed services function and standard offerings.
Work closely with the services team and technical consultants to ensure customer requirements are met with the appropriate technical solutions.
Deep understanding of IT Managed Services, including Service Desk Outsourcing, Managed Infrastructure Services, and End User Computing Outsourcing.
Strong commercial acumen, with experience in cost modeling and driving efficiencies across Managed Service contracts.
Proven track record of architecting successful bids for medium to large Managed Services contracts.
At least 10 years of experience in a Service Architect/Consultancy role, showcasing clear career progression.
Strong understanding of ITIL-based processes.
Excellent interpersonal and communication skills, with experience influencing stakeholders at the executive level.
Experience in onboarding new technologies and methodologies from concept to high-quality services.
Previous experience working within a Managed Service Provider.
Experience in networking managed services (Aruba Central, Cisco Meraki, Juniper MIST).
Expertise in Microsoft managed services, including Azure, infrastructure management, and M365 technologies.
Knowledge of tools such as ServiceNow, SolarWinds, and NinjaOne.
Experience in SOC services provision.
At Roc, you will play a key role in shaping the future of our services while working alongside industry experts.
If you are passionate about driving transformation in IT services and want to make a real impact, we'd love to hear from you

  • Service Architect

    8 hours ago

    Reading, United Kingdom Roc Technologies Full time

    Service Architect, Reading, hybrid basedRoc Technologies is offering an exciting opportunity to join our team as a Service Architect.You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery.As a Service Architect, you will discover, compose, and prescribe service...

  • Service Architect

    1 day ago

    Reading, United Kingdom Roc Technologies Full time

    Service Architect, Reading , hybrid based Roc Technologies is offering an exciting opportunity to join our team as a Service Architect .You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery.As a Service Architect, you will discover, compose, and prescribe service...

  • Service Architect

    2 months ago

    Reading, United Kingdom Roc Technologies Full time

    Service Architect, Reading , hybrid basedRoc Technologies is offering an exciting opportunity to join our team as a Service Architect. You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery.As a Service Architect, you will discover, compose, and prescribe service...

  • Service Architect

    3 weeks ago

    Reading, United Kingdom Roc Technologies Full time

    Service Architect, Reading , hybrid based Roc Technologies is offering an exciting opportunity to join our team as a Service Architect . You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery. As a Service Architect, you will discover, compose, and prescribe...

  • Service Architect

    2 months ago

    Reading, United Kingdom Roc Technologies Full time

    Service Architect, Reading , hybrid basedRoc Technologies is offering an exciting opportunity to join our team as a Service Architect. You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery.As a Service Architect, you will discover, compose, and prescribe service...

  • Service Architect

    2 months ago

    Reading, United Kingdom Roc Technologies Full time

    Service Architect, Reading , hybrid basedRoc Technologies is offering an exciting opportunity to join our team as a Service Architect. You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery.As a Service Architect, you will discover, compose, and prescribe service...

  • Service Architect

    2 months ago

    Reading, United Kingdom Roc Technologies Full time

    Service Architect, Reading , hybrid based Roc Technologies is offering an exciting opportunity to join our team as a Service Architect . You will work directly with the CTO, playing a critical role in shaping and standardising our approach to Service Design, Technology, and Delivery. As a Service Architect, you will discover, compose, and prescribe service...

  • Principal Security Architect

    3 months ago

    Reading, United Kingdom Brio Digital Full time

    Brio Digital are proud to be supporting a financial services company who are looking for a Cyber Security Architect with expertise in DevSecOps and cloud security.Cyber Security Architect Key Responsibilities:Architect and implement secure AWS environments, with a focus on scalability and resilienceIntegrate security practices into CI/CD pipelines, ensuring...

  • Senior Software Architect

    3 weeks ago

    Reading, Reading, United Kingdom Prism Digital Full time

    Job Title: Senior Software ArchitectCompany Overview:Prism Digital is a renowned global FinTech that has earned a reputation for reliability, innovation, and customer-focused service.Job Description:As a Senior Software Architect at Prism Digital, you will be responsible for driving the development of high-impact projects, assisting management and other...

  • Senior Product Owner for Digital Services

    1 month ago

    Reading, Reading, United Kingdom SSE PLC Full time

    SSE PLC is committed to becoming a leading energy company in a low-carbon world. To achieve this ambitious goal, we are seeking a skilled Senior Product Owner for Digital Services to join our team.About the RoleAs a Senior Product Owner, you will be responsible for the product vision, roadmap, development, and operation of the Digital Workplace services...

  • Cyber Security Architect Position

    4 weeks ago

    Reading, Reading, United Kingdom Brio Digital | Certified B Corp Full time

    Cyber Security Architect Job DescriptionBrio Digital, a certified B Corp, is seeking a Cyber Security Architect with expertise in DevSecOps and cloud security. As a key member of our team, you will play a critical role in architecting and implementing secure AWS environments.Cyber Security Architect Key Responsibilities:Design and implement secure AWS...

  • Senior Security Architect

    3 weeks ago

    Reading, United Kingdom Prism Digital Full time

    Senior Security Architect | Architecture & Design | Cloud and DevSecOps | Fintech My client is a renowned global FinTech that, over the last two decades, has earned a reputation for reliability, innovation, and customer-focused service. With a strong presence in key financial hubs across the globe, including Europe, Asia, and the Middle East, my...

  • Senior Security Architect

    3 weeks ago

    Reading, United Kingdom Prism Digital Full time

    Senior Security Architect | Architecture & Design | Cloud and DevSecOps | FintechMy client is a renowned global FinTech that, over the last two decades, has earned a reputation for reliability, innovation, and customer-focused service.With a strong presence in key financial hubs across the globe, including Europe, Asia, and the Middle East, my client serves...

  • Senior Security Architect

    3 weeks ago

    Reading, United Kingdom Prism Digital Full time

    Senior Security Architect | Architecture & Design | Cloud and DevSecOps | FintechMy client is a renowned global FinTech that, over the last two decades, has earned a reputation for reliability, innovation, and customer-focused service.With a strong presence in key financial hubs across the globe, including Europe, Asia, and the Middle East, my client serves...

  • Senior Security Architect

    3 weeks ago

    Reading, United Kingdom Prism Digital Full time

    Senior Security Architect | Architecture & Design | Cloud and DevSecOps | FintechMy client is a renowned global FinTech that, over the last two decades, has earned a reputation for reliability, innovation, and customer-focused service.With a strong presence in key financial hubs across the globe, including Europe, Asia, and the Middle East, my client serves...

  • service now architect

    3 weeks ago

    Reading, United Kingdom Ampstek Full time

    Role: ServiceNow architect Location: Reading, England Mandatory skills: Service now Detailed JD Must be a very knowledgeable ServiceNow architect min 5 years of ServiceNow architecture assignments Must be expert in implementation design (CSDM) and planning Must have broad customer experience (know what most customers do as best practise) Must have...

  • service now architect

    3 weeks ago

    Reading, United Kingdom Ampstek Full time

    Role: ServiceNow architectLocation: Reading, EnglandMandatory skills: Service now Detailed JDMust be a very knowledgeable ServiceNow architect min 5 years of ServiceNow architecture assignmentsMust be expert in implementation design (CSDM) and planningMust have broad customer experience (know what most customers do as best practise)Must have gravitas and...

  • service now architect

    3 weeks ago

    Reading, United Kingdom Ampstek Full time

    Role: ServiceNow architectLocation: Reading, EnglandMandatory skills: Service now Detailed JDMust be a very knowledgeable ServiceNow architect min 5 years of ServiceNow architecture assignmentsMust be expert in implementation design (CSDM) and planningMust have broad customer experience (know what most customers do as best practise)Must have gravitas and...

  • service now architect

    3 weeks ago

    Reading, United Kingdom Ampstek Full time

    Role: ServiceNow architect Location: Reading, England Mandatory skills: Service now Detailed JD Must be a very knowledgeable ServiceNow architect min 5 years of ServiceNow architecture assignments Must be expert in implementation design (CSDM) and planning Must have broad customer experience (know what most customers do as best...

  • service now architect

    3 weeks ago

    Reading, United Kingdom Ampstek Full time

    Role: ServiceNow architectLocation: Reading, EnglandMandatory skills: Service now Detailed JDMust be a very knowledgeable ServiceNow architect min 5 years of ServiceNow architecture assignmentsMust be expert in implementation design (CSDM) and planningMust have broad customer experience (know what most customers do as best practise)Must have gravitas and...