Zenopa | Field Service Engineer

3 weeks ago


Dursley, United Kingdom Zenopa Full time

Job description - Our client is a Medical Device Manufacturer at the forefront of decontamination technologies within Dental, Veterinary, Podiatry, Tattoo, Lab and Beauty markets.
Having been in the industry for over 30 years, they have a large customer base in the UK and are still a growing business.
Amongst autoclaves, they also provide dental chairs and many other decontamination products.
Day-to-Day: Performing routine maintenance and repair of products in line with company procedures throughout the South West of England Maintaining vehicle stock levels to enable effective and efficient servicing of equipment and provide feedback to service management with regards to inefficiencies relating to stock issues.
Identifying and forwarding sales opportunities to internal sales teams on a continuing basis in line with company procedures.
To handle customers in a professional manner.
Engineer will provide cover to adjacent area, during holiday and sickness periods.
Understanding customers' needs with respect to Service deliverables.
Person Specification: A formal qualification in an electro-mechanical engineering discipline.
Have at least three years' experience of servicing equipment in a customer facing environment (field or site based will both be onsidered).
Excellent fault diagnosis and analytical skills.
Ability to communicate well with customers and colleagues on all levels.
Demonstrate a very good understanding of the business needs attached to after sales service.
Demonstrate a high degree of flexibility to ensure the company delivers its commitments.
HTM2010/HTM2030 experience would be beneficial.
Package: Up to £30,000 dependent on experience Company Van (Peugeot Partner) - can be used for personal use Laptop, tablet and mobile phone Royal London Pension - 5% employer contibution 25 days' annual leave + bank holidays Uncapped incentive scheme based on providing psoitive and qualified sales leads.
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