Noc Engineer

1 day ago

Horsham, United Kingdom Awd Online Full time

3rd Line Network Operations Engineer with previous helpdesk service experience, a strong understanding of Routing and Switching and managing network monitoring systems such as Solarwinds, is required for well-established Cloud Solutions Provider based in Colgate, Horsham, West Sussex.
SALARY: Competitive + Benefits LOCATION: Hybrid role, working partly from the office inColgate, Horsham, West Sussex (RH13) and partly from home JOB TYPE: Full-Time WORKING HOURS: 37 hours per week, Monday to Friday - Hours to cover shifts between 0700 and 1900, with on call arrangements.
JOB OVERVIEW We have a fantastic new job opportunity for a 3rd Line Network Operations Engineerwith previous helpdesk service experience, a strong understanding of Routing and Switching and managing network monitoring systems such as Solarwinds.
As the 3rd Line Network Operations Engineer,you will be required to remotely manage and monitor global client networks.
You will provide an enhanced level of escalation, from 1st and 2nd line engineers, for complex incidents.
Working as the 3rd Line Network Operations Engineer you will build client relationships and manage customers' expectations in a professional manner, by gaining an understanding of the complex IT environment of customers and their inherent business demands.

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