Fundraising Data

Job summary Pleaseapply for this vacancy via the St Catherines Hospice Website where you can finda detailed Job Description.Pleasecopy and paste the information below into your search engine and this will takeyou directly to this vacancy on our website:This role is advertised on a rolling basis, applications will be shortlisted as and when we receive them and this role may closeat any time Main duties of the job Are you an proactive, dynamic and highly motivated individual looking for your next challenge?Based in the Data & Insight Team within the Income Generation & Marketing directorate, the role will support the full department by providing insight, data expertise and training, data selections, analysis and segmentations, data imports and month and year end reconciliation.Youll work with the Fundraising and Partnership departments to evaluate the success of campaigns and journeys, to gather, interpret and utilise insight to inform fundraising activity to maximise income.
About us When you join St Catherines, youll be joining a supportive team all working towards abig ambition: to help everyone face death informed, supported and pain free.
If that sounds like something youd find fulfilling, please apply today.Employees at St Catherines Hospice can enjoy a variety of benefits including:25 days holiday, increasing with length of service to 30 days + public holidays Option to buy or sell up to 1 week of annual leave Day off for volunteering Day off for moving house Blue Light Card Cycle to work scheme Eye test vouchers Generous Pension Up to 9% employer contributions or honour of NHS pension Enhanced maternity/adoption pay Life Assurance 4x basic salary Pay enhancement of unsocial hours Flu Jabs Counselling Offering Discounted Gym Schwartz rounds Wellbeing Supervision (aka clinical supervision) Career pathway and progressionWe are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.
Job description Job responsibilities You will be responsible for making sure the CRM database meets the needs of the department, encompassing all aspects including user training, data management, process improvements and new development.You will promote best practice when using data and will help to embed data as a driver of decision making across the department.
Person Specification Qualifications Essential Your career and education so far will mean that you are a confident and skilled communicator.
It would be great if you are educated to GCSE level C in English and Maths or equivalent Desirable GDPR compliance training or equivalent demonstrable experience Training or a qualification in Raisers Edge/NXT Experience Essential At least 2 years experience of working with a contacts database (Raisers Edge or similar CRM) Ability to update and maintain a database Ability to report on income and expenditure Experience of producing marketing/ fundraising campaign selections Good planning and organisational skills with the ability to multi-task, work on own initiative and prioritize effectively to meet deadlines.
Have effective problem-solving skills with the ability to make rational and sounds judgements based on consideration of complex data.
An understanding of the principles of Data Protection legislation Experience of data capture of Gift Aid, supporter preferences and suppressions to give a better experience for the supporter Excellent knowledge and experience of MS office, particularly Excel and Access Excellent attention to detail and high levels of accuracy Knowledge and understanding of GDPR and its relation to Fundraising Can demonstrate an understanding of excellent donor care and how this might be demonstrated and delivered You need to have excellent communication skills, both written and verbal with the ability to build relationships with people at all levels Ability to develop and maintain effective and collaborative internal and external relationships Excellent administration, organisational and time management skills Desirable Experience of using Raisers Edge/NXT Experience of working with volunteers Experience of working in a Fundraising orientated environment would be helpful.
Attitude and Behaviours Essential Excellent organisation skills Problem solver Flexible and creative thinker able to spot opportunities Collaborative and collegiate team member Able to manage a variety of tasks or projects Able to demonstrate and model St Catherines values Flexible attitude to working hours and prepared to support St Catherines fundraising activities Proactive self-starter Sensitive to the needs to patients, families and donors.
Professional and hard-working Customer service oriented ( confident and cheerful telephone manner.)
Attention to detail is key Positive attitude Ability to remain calm and pressure Goal oriented You should be highly numerate, with excellent written and verbal communication skills.
Desirable Willingness and desire to learn and develop new skills