Junior Account Manager

2 days ago

Cambourne, United Kingdom Realvnc Full time

RealVNC is a multi-award-winning company in the large and fast-growing market for remote access and remote support solutions, with customers in 160 countries.
As the original developers of VNC remote access technology our software is used by hundreds of millions of users worldwide from the non-technical home user to IT professionals from global companies, such as Intel, IBM, NASA, Shell, DreamWorks and Philips.
Our lead product, VNC Connect, allows users to connect securely to a remote device anywhere in the world, see its screen in real-time, and take control as though sitting in front of it.
The product has been deployed across a myriad of use cases, from basic remote access and remote support, through to deploying the software onto connected devices such as medical ventilators, set-top boxes, heavy industrial machinery and more.
With investment from Livingbridge Private Equity, we are entering the next chapter in our growth journey and are seeking an Account Manager to join our team.
The role RealVNC are looking for an ambitious and motivated Account Manager to generate net new revenue within our existing customer portfolio.
The Account Manager role is pivotal to the success of RealVNC by fostering key stakeholder relationships to deliver expansion across the existing business, playing an integral role in the business.
Are you an experienced Account Manager with a skill for building rapport quickly and establishing trust?
What you'll do: Manage a range of SMB and enterprise accounts to generate significant revenue through establishing, nurturing, and expanding these relationships Proactively seek, manage and negotiate upsell and cross sell opportunities by collaborating with the wider client team (renewals and CSMs) Remain engaged with your accounts in the long term, to ensure continued satisfaction and growth Prospect, qualify and develop sales-ready opportunities via email, phone, and LinkedIn Support team interaction with the wider business such as Product and Marketing teams Meet or exceed monthly targets for expansion Other responsibilities: Develop in-depth knowledge of RealVNC products and their benefits to clearly articulate value proposition to C-Level, and technical and business executives Build a network of customers and industry contacts to facilitate expansion and successes with our key customers Collaborate with the wider revenue team to ensure excellent service throughout the lifecycle of the client Collaborate with our Partner team to map, plan and land opportunities with our partners Review your own performance and effectively manage your pipeline Accurately document all activity in our CRM system Attend team meetings and share best practice with colleagues You Track record of over-achieving targets in a SaaS or similar business managing existing customer expansions Experience working and closing deals ranging from £1k to £20k ARR for SMB and global, enterprise businesses An enthusiastic, positive and self-motivated team player with a strong work ethic A dynamic individual that responds well to change and works well in a fast-paced environment Process oriented and goal driven Strength in research and problem solving Strong listening and presentation skills, with a knack for building rapport quickly and establishing trust Strong objection handling and negotiation skills Disciplined approach to daily activity planning, setting goals and achieving success High organisation skills and attention to detail - good pipeline management skills Ability to multitask, prioritise and manage time effectively Benefits This role offers a unique opportunity to join our Sales team, working for a successful, growing company with a recognised global brand and huge potential and vision.
If you're successful, you'll be compensated with an attractive package which will be appropriate to your skills and experience.
We also offer generous benefits, including a contributory pension, EV car leasing scheme, private dental and medical cover.
We have recently introduced a hybrid work environment where employees combine working remotely and working from the office.
You will therefore need to be able to easily commute to our Cambridge or London office for meetings as required.
How to apply If you'd like to join RealVNC as Junior Account Manager please click on the 'apply for this job' button and fill in your details.
RealVNC has a responsibility to ensure that all staff are eligible to live and work in the UK and if you're invited to interview you'll be required to provide proof of your eligibility to work.
RealVNC is an equal opportunities employer, committed to staff welfare and professional development.
Staffing and Recruitment Agencies To all Staffing and Recruiting Agencies: Our website is only intended for individuals and preferred suppliers of RealVNC.
Staffing and recruiting agencies and individuals being represented by an agency that is not a preferred supplier are not authorized to use this site or to submit profiles, applications or CVs, or to forward CVs directly to employees or any other company location, and any such submissions will be considered unsolicited.
RealVNC does not accept unsolicited CVs or applications from agencies other than preferred suppliers.
RealVNC is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.

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