Connection Coordinator

3 days ago

Maidstone, United Kingdom Uk Power Networks Full time

Connection Coordinator (79898)The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Maidstone office.
You will be a permanent employee.. You will attract a salary of £31,454 per annum and a bonus of 3%.
Close Date: 10th October 2024 We also provide the following additional benefits 22 days annual Leave Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On – scheme providing discount on hundreds of retailers products.
Discounted access to sports and social clubs Employee Assistance Programme.
Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category.
This includes services of 1 to 4 properties or power requirements up to 69kVA.
Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB.
This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work.
You will provide excellent service to customers, and providing quotations, booking site visits, processing payment, raising MPAN numbers and co-ordinating the execution of the work programming.
This will require the post holder to be the contact for a customer and to support them through each stage of the job.
Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team.
This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance.
The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business.
This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers.
The Connection Coordinator will report directly to the Connection services Team Leader

  • Connection Coordinator

    7 days ago

    Maidstone, United Kingdom UK Power Networks Full time

    Connection Coordinator (79898)The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Maidstone office. You will be a permanent employee.. You will attract a salary of £31,454 per annum and a bonus of 3%. Close Date: 10th October 2024 We also provide the following additional...

  • Connection Coordinator

    3 days ago

    Maidstone, United Kingdom Uk Power Networks Full time

    Connection Coordinator (79898) The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Maidstone office.You will be a permanent employee.. You will attract a salary of £31,454 per annum and a bonus of 3%.Close Date: 10th October 2024 We also provide the following additional...

  • Connection Coordinator

    7 days ago

    Maidstone, United Kingdom UK Power Networks Full time

    Connection Coordinator (79898)The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Maidstone office. You will be a permanent employee.. You will attract a salary of £31,454 per annum and a bonus of 3%. Close Date: 10th October 2024 We also provide the following additional...

  • Youth Program Coordinator

    5 months ago

    Maidstone, United Kingdom Involve Kent Full time

    **Youth Program Coordinator - Connect!** **Hours of work**: Various contracts available. Flexible with regular evening and weekend work required. Permanent contract**Annual Leave**: 30 days plus bank holidays **Salary**:Up to £26,000 FTE **Employed by**:Involve Kent **Responsible to**:Children and Young People’s Projects Manager **Based**:Community Based...

  • Activities Coordinator

    6 months ago

    Maidstone, United Kingdom Forest Health Care Full time

    An excellent opportunity has now arisen for an experienced full-time (37.5 hours) Activities Coordinator to join our residential nursing services in **Maidstone, Kent.** Our ethos at The Poplars is to be family orientated, professional, hard-working, client-led and fun. A happy atmosphere is promoted by Management, as this adds to the home's environment. -...

  • MEICA Engineering Coordinator

    1 month ago

    Maidstone, Kent, United Kingdom Carrington West Full time

    Job Summary:We are seeking an experienced MEICA Engineering Coordinator to join our team at Carrington West. The successful candidate will be responsible for coordinating MEICA resources across large infrastructure projects, including bridging design and delivery teams.Key Responsibilities:Take full ownership of the MEICA process, ensuring quality and...

  • Activities Coordinator

    7 days ago

    Maidstone, United Kingdom RCH Care Homes Full time

    Job DescriptionWe are seeking a dedicated and compassionate Activities Coordinator to join our team at RCH Care Homes. In this role, you will play a vital part in ensuring the residents' lives are filled with purpose, joy, and engagement.About the RoleThe successful candidate will be responsible for creating and implementing activities that cater to the...

  • MEICA Engineering Coordinator

    2 months ago

    Maidstone, United Kingdom CV-Library Full time

    Role: MEICA Engineering Coordinator Location: Maidstone Rate: £500 - £550 p/d (Inside IR35) Duration: 12 Months + Are you able to coordinate MEICA resources across large infrastructure projects, including bridging design and delivery teams? Have you got a strong M&E Project Management or Project Engineering in the Water/wastewater...

  • MEICA Engineering Coordinator

    3 weeks ago

    Maidstone, United Kingdom Carrington West Full time

    Role: MEICA Engineering Coordinator Location: Maidstone Rate: £500 - £550 p/d (Inside IR35) Duration: 12 Months +Are you able to coordinate MEICA resources across large infrastructure projects, including bridging design and delivery teams? Have you got a strong M&E Project Management or Project Engineering in the Water/wastewater sector?The contractor we...

  • Manufacturing Operations Coordinator

    7 days ago

    Maidstone, Kent, United Kingdom Premier Recruitment Group Limited Full time

    Company OverviewPremier Recruitment Group Limited is a dynamic staffing agency that connects top talent with exciting opportunities. Our clients value our expertise in finding the right candidates to drive business success.SalaryThe estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.Job DescriptionWe are seeking a highly...

  • Rota Coordinator

    6 months ago

    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    To support the operational day to day running of the service including the design and implementation of systems and processes to achieve this, in particular: To monitor and co-ordinate all radiology rotas across the Directorate. To co-ordinate, log and monitor all types of leave for radiology clinical staff. To act as the first point of contact for issues...

  • Community Outreach Worker

    6 months ago

    Maidstone, United Kingdom Fusion Maidstone Full time

    Job description **Job Description: Community Outreach Worker** **Responsible to: Community Project Coordinator** **Salary: £12.00/hr (£23,400 FTE)** **Hours: Part-time 30 hrs per week** **Contract: Fixed Term 3-year contract to April 2027** **Location: Units 2&3 Cobb Way, Park Wood, Maidstone ME15 9XF** **Driving Licence and own car essential** **This...

  • Fibre Engineer

    1 month ago

    Maidstone, United Kingdom M Group Services TA M Group Telecoms Division Full time

    The Telecoms Division at MGroup Services is seeking dedicated and skilled Fibre Engineers (FTTP) to join our team. As a Fibre Engineer, you will be responsible for the installation, testing, and maintenance of Fibre to the Premises (FTTP) networks. This is a fantastic opportunity to work on exciting projects, delivering critical infrastructure that enables...

  • Youth Support Assistant

    6 months ago

    Maidstone, United Kingdom Kent Recruitment Bureau Full time

    Maidstone | Hybrid | Voluntary Permanent | Part-time / Volunteer | IK2403 Involve’s Connect! Service is funded by Kent County Council’s Short Breaks scheme. The purpose is for young people aged 11-18 with Autistic Spectrum Conditions to have a space to meet and build friendships with other young people in an autism-friendly environment. The aim is for...

  • Construction Project Manager

    3 days ago

    Maidstone, United Kingdom CV-Library Full time

    Construction Project Manager - Solar PV, BESS, Wind & HV Hybrid - Maidstone, Ashford, Sevenoaks, Tunbridge Wells, Staplehurst, Kingsnorth and Surrounding Areas £60,000 - £73,000 + Up to 10% Bonus + Private Healthcare + Car Allowance (£500p/m) Are you from a Construction / Civils / Electrical background within the Solar, Wind, BESS,...

  • Perinatal Mental Health Services Lead

    7 days ago

    Maidstone, Kent, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full time

    Job OverviewThe Perinatal Mental Health Services Lead will play a crucial role in embedding and creating new ways of involving service users and carers across the South East Region Perinatal Provider Collaborative.The Provider Collaborative aims to ensure that women requiring an inpatient stay for their acute perinatal mental health issues will receive...

  • Senior Production Manager

    7 days ago

    Maidstone, Kent, United Kingdom Reed Specialist Recruitment Ltd Full time

    We are seeking an experienced and results-driven Senior Production Manager to lead our engineering team in Maidstone. This is a fantastic opportunity to showcase your leadership skills, drive productivity, and contribute to the success of our manufacturing operations.About the RoleThis position involves coordinating tasks, ensuring timely completion, and...

  • Graduate Officer

    1 month ago

    Maidstone, Kent, United Kingdom National Grid Full time

    About National GridNational Grid is at the heart of the UK energy network, keeping people connected and society moving. We develop, own, and maintain the physical infrastructure needed to move electricity generated from windfarms and power sources around the country.About the RoleAs a Graduate Consents Officer, you will work collaboratively with the Consents...

  • Expert by Experience Perinatal Provider Collaborative Lead

    6 months ago

    Maidstone, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full time

    Job overview The Expert by Experience Perinatal Provider Collaborative Lead post is crucial in embedding and creating new ways of involving our service users and carers across the South East Region Perinatal Provider Collaborative. The Provider Collaborative aims to ensure that women requiring an inpatient stay for their acute perinatal mental health...

  • Electrical Site Supervisor

    1 week ago

    Maidstone, Kent, United Kingdom BJF Group Full time

    Company OverviewBJF Group is a rapidly expanding, forward-thinking organisation that provides an opportunity to grow and develop your career.We are a UK-based organisation comprising several divisions, including Mechanical & Electrical, Construction, Projects, Reactive, FM, Small Works, and other associated trades.Job DescriptionThis is an exciting...