Aacc Administrator

Job summary NHSSussex ICB ambition is to create an inclusive working environment whichreflects our commitment to celebrate and promote diversity for all groups.
Weare particularly under-represented in staff from Black, Asian, and MinorityEthnic (BAME) and disabled communities and actively encourage and welcomeapplications from these communities.
Furthermore, we welcome applicationsfrom reservists and ex-armed forces as we recognise the benefits of the values,skills, training and experience that they bring to their work with us.
Weencourage all applicants to share their equality information with usconfidentially during the application process so that we can statisticallymonitor how fair and equitable our recruitment process is and how well we arereaching applicants from diverse communities and identify where we need toimprove.
This information is removed before shortlisting.
Main duties of the job An exciting opportunity isavailable for a dedicated, enthusiastic individual to join our high achieving administrativeteam in All Age Continuing Care (AACC).NHS Continuing Healthcare(CHC) is the name given to a package of care that is arranged and funded solelyby the NHS for people who are not in hospital but have complex ongoinghealthcare needs.You will operate within a fastpaced, compassionate environment, supporting the Operations and Outcomes Team,where the patient is at the centre of everything we do.
You will be responsible forgeneral business administration, including, but not limited to:Handling incoming and outgoing mailAnswering queries via telephone and emailMaintaining patient recordsCoordinating Multidisciplinary Meetings (MDTs)Communicating assessment outcomes to patients,families and stakeholdersAssisting the wider team with businesscontinuity, recruitment, staff wellbeing and retention About us NHS Sussex ICB arecommitted to enabling team members to work in an agile and flexible way.
Weadopt a flexible first approach to working patterns.
We empower our people towork where, when, and how they choose with minimum constraints to support theirwellbeing to sustain good work life balance and to optimise performance anddelivery.We celebratediversity and promote equal opportunities; we are committed to challenging andeliminating racism and other forms of discrimination and advancing andpromoting equality of opportunity in the provision of services and creating aninclusive environment for all employees.
We believe that everyone has the rightto be treated with dignity and respect.Flexible workingrequests will be considered for all roles.Agile working isnot just related to working from different locations or at different times.
Itis about effectively utilising technology to improve work practices and to workdifferently to increase our overall effectiveness to improve health outcomesfor our population.Should you requirea reasonable adjustment to our recruitment process please contact theRecruitment Team at to ensure that measures can beput in place to support you.NHS Sussex hascommitted to achieving Net Zero Carbon emissions by 2045.
As a member of staffyou will be encouraged and supported to implement new ways of working that willhelp us achieve that goal.Working for us -Sussex Health and Care ( Job description Job responsibilities To provide comprehensive administration support and delivering excellent customer service for patients and their families or carers, local authority and NHS stakeholders.The role will encompass varied duties supporting non clinical and clinical colleagues, diary management, requesting and collating information, first point of contact for all enquiries, the preparation of agendas and taking minutes, maintaining detailed and accurate record keeping using a variety of mediums and electronic systems, which is core to the role.
Person Specification Experience Essential Experience of working in an office environment Experience of formal minutes and note taking Experience of working in a confidential environment Experience of working to deadlines Effective Personal skills Experience of prioritising own workload Ongoing professional development Qualifications Essential Good General Education RSA Level 3 or equivalent Education to NVQ Level 3 Administration or equivalent level of education or evidence of experience equivalent to level of qualification.
Microsoft office word and excel Skills and Capabilities Essential Ability to work to tight deadlines in a busy and pressurised environment Ability to use own initiative and problem-solving skills Ensures confidentiality where required The ability to work well as part of a team Up to date office procedures Knowledge of principles of patient confidentiality A team player with a high level of self-motivation and strong desire to motivate others Adaptable approach and ability to remain calm under pressure Resilient able to deal effectively with contentious situations