Business Development Manager

Our client, a specialist Part 145 aviation organisation, delivering high-quality, cost-effective maintenance, repair, and overhaul (MRO) services, along with a comprehensive Total Support framework for PT6 Engine Operators worldwide, are seeking an experienced Business Development Manager, based in Lancashire, with regular travel required.On OfferFull-time-permanent positionWeekdays are Monday-Friday 37.5 hours per week.A company culture that promotes work life balanceAccess to mental health supportBusiness performance related bonusCareer development opportunitiesCommitment to continued learning and developmentPerkbox - includes monthly treats and discounts from selected restaurants, cinemas, shops etcLong Service AwardsEnhanced Holiday Entitlement based on length of serviceFree parkingMain purpose of the Business Development Manager;To expand the customer base by increasing customer awareness of the company and their product; to maintain profitability and productive growth in accordance with a Strategic Business Plan and; to build and consolidate strong relationships with prospective and existing customers.Key Responsibilities of the Business Development Manager;To support the General Manager and wider management team to establish, implement and manage short, medium and long-term operational plans and objectives.Responsible for development of new market opportunities through new customer market research, contact, project planning, budgeting, structured marketing communications, project implementation and cost management for defined market segments.Targeting of market and customer segments in a manner which, will maximise the use of the clients’ resources and capabilities to optimize revenue and profit growth.To maintain close customer relationships and act as the main point of contact for potential and existing customers. This work requires investigating, resolving and managing a wide variety of complex projects that carry long-term commercial implications.Address new customer requirements and expectations in a timely manner, ensuring that appropriate responses and solutions are provided to meet those customer requirements.Coordination with Customer Services Department for the review of cost estimates, including the identification and introduction of new opportunities to enhance current project or specific customer profitability.Establishment and management of overseas Agents and Partners defining areas of responsibility, assignment of objectives and reviewing Agents and Partners’ performance.Regular interaction with management; ensuring that all feedback to customers is performed in a clear, accurate and professional manner.Achieve relevant Key Performance Indicators (KPI’s) and make recommendations for the necessary courses of action to achieve optimum results.Training and development will be identified and opportunities sought to increase personal effectiveness.As part of continued commitment to exceed customer expectations, the client provides Out of Hours Emergency Cover (mobile telephone contact). This post will be required to help deliver this service.Any other reasonable duties as required in support of business needs.To Be Considered;Essential Criteria:GCSE or equivalent including Maths & English.Good verbal and written communication.Must be available for overseas travel to visit customer and attend trade shows as and when required.Bachelor's degree in related field (preferably in Engineering or Business) or equivalent combination of education and experience.Strong knowledge of the aero engine MRO industry.Desirable Experience:Experience in the PT6 and RR250 aero engine MRO sector preferred but not essential.Minimum of 5 years of direct sales / customer service experience.Minimum of 3 years of business development / management experience.Core Attributes:To have IntegrityRespectful to othersCreative in finding ways to do things betterAct ethically in all you doCollaborate well with othersOther skills/AbilitiesSkills:Strong business management skills.Strong relationship builder with an ability to identify and develop strong operational relationships both internally and externally.Can communicate clearly and effectively, both orally and in writing.Abilities:Effectively present information and respond to questions from groups of managers, clients, customers.Ability and willingness to travel.Prepare detailed and accurate business reports and correspondence for both internal and external recipients.Personal Attributes:Demonstrates values consistent with the corporate culture, management and operating style expected of employees.Self-motivated.Committed, focused, enthusiastic.Assertive and adaptable with good interpersonal skills.