Outsourcing Analyst
2 weeks ago
About the role A dedicated, experienced individual to join the Operations function as an Outsourcing Analyst. The responsibilities include managing relationships with Third-Party Administration Partners (TPAs), reviewing and analysing management information, and maintaining accurate records. The role also supports operational resilience planning and governance activities, ensuring robust oversight and continuity across outsourced services. To be successful, you should demonstrate a persistent focus on quality, strong analytical skills, and clear communication. You’ll be well-organised, able to work under pressure, and driven to deliver continuous improvement. Key responsibilities Outsourcing Analyst Develop strong working relationships with TPAs to enable effective oversight and monitoring, supporting the delivery of good customer outcomes through collaborative engagement and continuous improvement.Analyse and evaluate monthly Management Information (MI) received from TPAs, producing clear and actionable reports for key stakeholders.Support the day-to-day management of multiple TPAs, ensuring delivery of contractual obligations and maintaining accurate records across oversight activities.Own and manage the TPA Incident and Breach processes in alignment with regulatory requirements, ensuring accurate record-keeping within Scottish Friendly’s enterprise risk system.Proactively identify and manage outsourcing risks, perform control testing, and report findings to relevant stakeholders.Prepare and contribute to committee papers for the Outsourcing Oversight Committee, ensuring clear presentation to support effective governance and decision-making. Operational Resilience Coordinate annual planning and execution of operational resilience activities, including scheduled tests and reviews, to safeguard service continuity and customer outcomes.Document and track scenario test outputs and emerging vulnerabilities, ensuring timely closure of identified risks.Assist with the annual review of the Self-Assessment Document to maintain compliance and resilience standards.Maintain and update process maps as part of the regular review cycle to reflect current practices.Plan and prepare materials for ISBC Committee meetings, ensuring accurate and timely reporting.Embed resilience practices into business-as-usual processes across teams, promoting continuity and compliance with regulatory standards.Collaborate with the Change team to ensure operational resilience impacts are considered and addressed throughout the change management lifecycle. Qualifications and Skills 1–3 years’ experience in the Life and Pensions industry.Experience working in a regulated environment.Understanding of outsourcing regulations.Strong written and oral communication skills.Detail-oriented with ability to manage multiple workloads.Data analysis skills and ability to compile insightful reporting for varied audiences.Experience in continuous improvement and process development.Experience supporting operational resilience and governance frameworks is an advantage.
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Outsourcing Analyst
2 weeks ago
Glasgow, United Kingdom Scottish Friendly Full timeDirect message the job poster from Scottish Friendly A dedicated, experienced individual to join the Operations function as an Outsourcing Analyst. The responsibilities include managing relationships with Third-Party Administration Partners (TPAs), reviewing and analysing management information, and maintaining accurate records. The role also supports...
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Outsourcing Analyst
1 week ago
Glasgow, United Kingdom Scottish Friendly Full timeAbout the role A dedicated, experienced individual to join the Operations function as an Outsourcing Analyst. The responsibilities include managing relationships with Third-Party Administration Partners (TPAs), reviewing and analysing management information, and maintaining accurate records. The role also supports operational resilience planning and...
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Outsourcing & Resilience Analyst
2 weeks ago
Glasgow, United Kingdom Scottish Friendly Full timeA financial services company in Glasgow is seeking a dedicated Outsourcing Analyst to manage Third-Party Administration relationships and support operational resilience activities. The ideal candidate should have 1-3 years' experience in the Life and Pensions industry, strong analytical and communication skills, and be detail-oriented. This full-time...
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Outsourcing & Resilience Analyst
1 week ago
Glasgow, United Kingdom Scottish Friendly Full timeA financial services firm in Glasgow seeks an Outsourcing Analyst to manage relationships with Third-Party Administration Partners (TPAs). Responsibilities include analyzing management information, supporting operational resilience activities, and ensuring compliance with regulatory standards. The ideal candidate will have 1–3 years of experience in the...
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Payment Processing Clerk
2 weeks ago
Glasgow, United Kingdom Bill Gosling Outsourcing Full timeBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern...
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Glasgow, United Kingdom 55 Redefined Ltd Full timeA leading global consultancy is seeking a Pensions Calculation Analyst to support its Outsourcing Business. The role requires expertise in Defined Benefit pensions, including strong problem-solving and communication skills. Responsibilities include analyzing business requirements and supporting automation efforts. The company offers a hybrid working...
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Financial Analyst Transfer Pricing
1 week ago
Glasgow, United Kingdom Robert Walters Full timeFinancial Analyst Transfer Pricing Direct Recruiter at Robert Walters Outsourcing - Global Sourcing Location: Glasgow, United Kingdom Role Type: Contract – 12 months Work Setup: Hybrid – 3 days in office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent...
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Pensions Calculation Analyst
2 days ago
Glasgow, United Kingdom 55 Redefined Ltd Full timeDescription Shape the Future of Pensions with WTW Our work touches the lives of millions of people. WTW Outsourcing Business is dedicated to helping our clients deliver excellent experience to the members of their pension schemes. Are you passionate about precision, problem-solving, and making a real impact in the world of pensions? This is an exciting...
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Network Development Engineer
10 hours ago
Glasgow, United Kingdom Additional Resources Ltd Full time**Network Development Engineer** **Location: Glasgow** **Salary: Competitive Salary + Excellent Benefits (Details below)** **The Client**: The business is a leading cloud computing, connectivity and analytics provider for financial services. The company provides end to end outsourcing of financial services compute environments through managed low-latency...
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Head of Client Onboarding
13 hours ago
Glasgow, United Kingdom Evelyn Partners Full time**Company Description** Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what's next. Our success hinges on our people and that's our secret for longevity. We are a team of passionate professionals and everything we do is guided by our...
