Customer Service Consultant

6 days ago

Beverley, United Kingdom TSB Bank Full time

Job Title: Customer Service ConsultantContract Type: 12 Month Fixed Term ContractFunction: Branch BankingLocation: BeverleyHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefitsHow You’ll Make a DifferenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.What You’ll Bring Be great with people; provide exceptional customer service in person, through video calls, and over the phone. Have a flair for understanding what customers need and the best way to support them with their current and future goals. Ability to help answer questions and sort out problems.  Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.Location Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.What We Offer In ReturnWe’ll pay you a base salary of £24,000 from day one, and an excellent benefits package which includes: Extra 9% of your salary (£2,160) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.) Variable Pay Award (5%/£1,200 on target) based on company performance. Fantastic company pension – TSB contributing up to 13% 25 days holidays (plus bank holidays) Private HealthcareIf this sounds right up your street, come and join our team. We make things happenInclusion matters at TSB. We want everyone to feel at home—whatever their background. Diverse teams help us deliver Money Confidence, for everyone, every day.Not sure you meet every requirement? If you tick some boxes and bring curiosity and openness, we’d love to hear from you.TSB is a Disability Confident Leader, if you meet the minimum criteria, we’ll ensure you’re considered. Please also let us know what adjustments you’d benefit from throughout our process.

  • Customer Service Consultant

    3 days ago

    Beverley, United Kingdom Skipton Building Society Full time

    Join to apply for the Customer Service Consultant role at Skipton Building Society. This is a permanent part‑time position working 32 hours per week, Monday‑Saturday, to support branch operating hours. Salary: £25,500 pro‑rata (£22,666 per annum). Closing Date: Friday, 19 Dec 2025. Location: Hull Branch, Kingston Upon Hull, England....

  • Customer Service Consultant

    6 days ago

    Beverley, United Kingdom TSB Bank Full time

    Job Title: Customer Service Consultant Contract Type: 12 Month Fixed Term ContractFunction: Branch BankingLocation: BeverleyHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefitsHow You’ll Make a DifferenceAs a Money Confidence...

  • Customer Service Consultant

    1 week ago

    Beverley, United Kingdom TSB Bank Full time

    Job Title: Customer Service Consultant Contract Type: 12 Month Fixed Term Contract Function: Branch Banking Location: Beverley Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis Salary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefits How you’ll make a difference As a Money...

  • Customer Service Consultant

    1 week ago

    Beverley, United Kingdom TSB Bank Full time

    Job Title: Customer Service Consultant Contract Type: 12 Month Fixed Term Contract Function: Branch Banking Location: Beverley Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis Salary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefits How You’ll Make a Difference As a Money...

  • Customer Service Consultant

    56 minutes ago

    Beverley, East Yorkshire, United Kingdom Skipton Building Society Full time

    Hours This role is for a permanent part time position working 32 hours per week Monday - Saturday to support branch operating hours. Salary £25,500 Pro Rata Closing Date Fri, 19 Dec 2025 Are you passionate about helping others and providing exceptional customer service? Would you like to join an organisation that puts its customers at the heart of what they...

  • Customer Service Consultant

    2 days ago

    Beverley, East Yorkshire, United Kingdom TSB Bank Full time

    Job Title: Customer Service Consultant Contract Type: 12 Month Fixed Term Contract Function: Branch Banking Location: Beverley Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis Salary: £26,160 (£24,000 base, plus cash allowance of £2,160) and excellent benefits How You’ll Make a Difference As a Money...

  • Customer Service Consultant Support

    56 minutes ago

    Beverley, East Yorkshire, United Kingdom Skipton Building Society Full time

    This role is for a permanent part time position working 32 hours per week Monday - Saturday to support branch operating hours. Are you passionate about helping others and providing exceptional customer service? If so, then Skipton Building Society have the perfect opportunity for you! We are recruiting for a Customer Consultant to work at our Hull ...

  • Money Confidence Expert — Banking

    2 weeks ago

    Beverley, United Kingdom TSB Bank Full time

    A leading banking institution in Beverley seeks a Customer Service Consultant to enhance customer confidence and provide exceptional service through various banking channels. The ideal candidate will have strong customer service skills, the ability to address customer needs, and a focus on digital proficiency. This role offers a competitive salary,...

  • Customer Service Advisor

    3 days ago

    Beverley, United Kingdom Nigel Rice Transport Full time

    About Us: We are a Beverley-based General Haulage company and proud members of Palletline and the Hazchem Network. As shareholder members, we are committed to excellence in logistics and customer service. Currently, we are seeking a dynamic and self-motivated individual to join our team as a Customer Service Advisor. If you thrive in a fast-paced environment...

  • Customer Service Assistant

    2 weeks ago

    Beverley, United Kingdom Westlake Tapco Europe Ltd Full time

    Overview: Westlake Tapco Europe Ltd are looking for a motivated individual with a strong work ethic, who are reliable, punctual, able to work well in a team environment to join our company as a Customer Service Assistant In this role, you will be responsible for various duties such as answering calls, imputing and monitoring orders, answering product...