Senior Software Support Analyst
2 weeks ago
Software AnalystLocation: Cheltenham (Hybrid working)Salary: £40,000–£45,000 per annum (DOE) OverviewWe are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation’s core business applications, including ERP, CRM, E-commerce, and Back-Office systems.This is a role that combines deep technical troubleshooting, strong business process understanding, and a passion for system optimisation. You will ensure seamless data flow between applications, deliver robust support, and enhance the overall user experience—making sure our business systems remain efficient, intuitive, and aligned to operational needs.Key ResponsibilitiesApplication Support & MaintenanceIncident, Problem & Change ManagementContinuous Improvement & CollaborationIntegration & Data ManagementAbout You5+ years’ experience in software/application support with strong focus on databases and integrations.Experience supporting ERP/CRM/E-commerce environments (e.g., Microsoft Dynamics 365 Business Central/NAV/CRM, Magento, Shopify, WooCommerce).Advanced SQL skills (T-SQL/SQL Server): complex queries, joins, triggers, stored procedures.Familiarity with API integrations (REST, SOAP, OData) and middleware platforms.Experience with helpdesk/ITSM platforms such as HaloPSA, ServiceNow, ConnectWise, or Jira Service Management.
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Senior Software Support Analyst
3 weeks ago
Cheltenham, United Kingdom ECS Resource Group Ltd Full timeSenior Software Support Analyst Location: Cheltenham (Hybrid working) Salary: £40,000-£45,000 per annum (DOE) Overview We are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation's core business applications, including ERP,...
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Senior Software Support Analyst
3 weeks ago
Cheltenham, United Kingdom ECS Resource Group Limited Full timeSenior Software Support AnalystLocation: Cheltenham (Hybrid working)Salary: £40,000-£45,000 per annum (DOE)OverviewWe are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation's core business applications, including ERP, CRM,...
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Senior Software Support Analyst
2 weeks ago
Cheltenham, United Kingdom ECS Resource Group Full timeWe are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation’s core business applications, including ERP, CRM, E-commerce, and Back‑Office systems. This is a role that combines deep technical troubleshooting, strong business...
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Senior Software Support Analyst
1 week ago
Cheltenham, United Kingdom Commercial Ltd Full timeWe currently have a vacancy for a Senior Software Support Analyst within the Business Systems Team based at the Head Office in Cheltenham. Reporting to the IT Director, in the role of Senior Software Support Analyst you will be responsible for providing advanced support across the organization's core business applications including ERP, CRM, E‑commerce and...
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Senior Software Support Analyst
2 weeks ago
Cheltenham, United Kingdom ECS Resource Group Full timeSoftware AnalystLocation: Cheltenham (Hybrid working)Salary: £40,000–£45,000 per annum (DOE) OverviewWe are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation’s core business applications, including ERP, CRM,...
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Senior Software Support Analyst
6 days ago
Cheltenham, United Kingdom ECS Resource Group Full timeOverviewSoftware AnalystLocation: Cheltenham (Hybrid working)Salary: £40,000–£45,000 per annum (DOE)We are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation’s core business applications, including ERP, CRM, E-commerce,...
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Senior Software Support Analyst
2 weeks ago
Cheltenham, United Kingdom Commercial Full timeA leading UK company based in Cheltenham seeks a Senior Software Support Analyst to provide advanced support for core business applications. The role includes troubleshooting, managing incidents, and collaborating on system enhancements. Candidates should have at least 5 years of experience, advanced SQL skills, and the ability to work independently. The...
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Senior Software Support Analyst
2 weeks ago
Cheltenham, United Kingdom Commercial Full timeOverviewWe currently have a vacancy for a Senior Software Support Analyst within the Business Systems Team based at the Head Office in Cheltenham. Reporting to the IT Director, you will provide advanced support across the organization’s core business applications including ERP, CRM, E-commerce and Back-Office systems. The role combines deep technical...
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Hybrid Senior Software Support
6 days ago
Cheltenham, United Kingdom Commercial Ltd Full timeA leading technology solutions provider in Cheltenham seeks a Senior Software Support Analyst to provide advanced support for core business applications including ERP and CRM systems. Responsibilities include troubleshooting, incident management, and user experience enhancement. The ideal candidate will have over 5 years of application support experience,...
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Senior Software Support
2 weeks ago
Cheltenham, United Kingdom ECS Resource Group Full timeA staffing and recruiting firm in Cheltenham is seeking a highly skilled Software Analyst to join their Business Systems Team. The ideal candidate will have over 5 years of experience in software/application support, focusing on ERP/CRM systems and advanced database management. Responsibilities include providing robust application support, managing data...