Insurance Consultant – Lloyd’s

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com.Role Title: Insurance Consultant – Lloyd’s & Specialty MarketsBU/Segment: Insurance ConsultingLocation: London, United Kingdom (Flexible hybrid working) Employment Type: PermanentSummary of the role:We are seeking an Insurance Consultant with deep expertise in the Specialty and Lloyd’s insurance markets to play a pivotal role in leading and sustaining post-merger integration efforts. This role is central to ensuring the success of transformation and harmonisation initiatives — not just during integration, but as a long-term strategic partner driving operational excellence post-integration.The ideal candidate will bring a strong understanding of the specialty insurance landscape, including Lloyd’s, UK, and Bermuda markets, and have proven experience in post-merger integration (PMI), operating model alignment, and process optimisation.You will work closely with senior stakeholders to shape integration strategies, oversee execution, and embed sustainable improvements across underwriting, operations, and governance functions. Post-integration, you will continue to serve as a key domain expert supporting optimisation, scaling, and digital transformation initiatives.As part of your duties, you will be responsible for:Serve as the primary domain expert across the Insurance lifecycle, providing deep market and process insights within the Specialty and Lloyd’s markets.Advise clients on target operating models, governance frameworks, and post-acquisition cultural alignment to ensure sustainable transformation.Ability to lead or support post-merger integration and transformation workstreams within the insurance sector.Collaborate with cross-functional teams to assess integration readiness, define roadmaps, and execute implementation plans.Conduct synergy and gap analyses across underwriting, claims, finance, operations, and compliance functions.Advise clients on target operating models, governance frameworks, and post-acquisition cultural alignment.Provide expertise in integrating specialty insurance portfolios, including cyber, credit, and political risk.Drive process automation and improvement initiatives to enhance efficiency and operational excellence.Partner with senior executives to manage integration governance, track progress, and report on key milestones and risks.Contribute to business development activities such as proposals, presentations, and thought leadershipQualifications and experience we consider to be essential for the role:5–8 years’ consulting experience within the insurance sector, ideally from a top-tier consulting, advisory, or transformation firm.Proven track record delivering Post-Merger Integration (PMI) or large-scale transformation projects within insurance.Strong understanding of Lloyd’s and specialty markets, syndicate operations, and distribution models.Experience supporting insurers with a presence across UK and Bermuda.Demonstrated expertise in process automation, optimisation, and post-merger transformation.Excellent analytical, communication, and stakeholder management skills.Familiarity with data-driven and digital transformation within insurance.Proficiency in project management methodologies (Agile, PMP, or Prince2 preferred).Skills and Personal attributes we would like to have:Deep understanding of Specialty and Lloyd’s markets, including products, placement processes, governance, and regulatory frameworks.Strong expertise in post-merger integration (PMI), operating model design, and transformation execution.Proven ability to evaluate and optimise processes across underwriting, delegated and claims, operations.Experience working with synergy assessments, gap analyses, and integration readiness reviews.Strong problem-solving and critical-thinking capability, with the ability to simplify complex integration challengesStrong analytical skills with the ability to interpret data, identify trends, and drive insight-led decision-making.Skilled in developing presentations, proposals, and thought leadership pieces.Excellent stakeholder management skills with experience engaging C-suite leaders and cross-functional teams.Strong commercial acumen and understanding of deal value drivers.Consulting agility with the ability to work across multiple stakeholders and functions.Deep knowledge of specialty insurance products and Lloyd’s market dynamics.Structured problem solver focused on delivering tangible outcomes.Passionate about innovation, automation, and continuous improvement in insurance operations.As part of a leading global Data and AI company, you can look forward to:A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.To be considered for this role, you must already be eligible to work in the United Kingdom.