Optical Retail performance and Customer Experience Manager
2 days ago
Job TitleOptical Retail performance and Customer Experience ManagerLocationGravesendEmployment TypeFull timeContract TypeFixed TermShift PatternWork Shift: DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date30 December 2025 Your Role At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. About You Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively You'll be: Confident in coaching others Able to provide excellent customer and patient care Driven and ambitious to ensure the department meets its targets You'll have proven leadership skills in a fast-paced Optics environment Organised and able to manage your time effectively Apply today by completing an online application…Everything you'll loveYou will also get an excellent benefits package including:Discretionary company bonusCompany pension up to 7% matched15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.Your professional indemnity insuranceGOC fees paidCET packageFlexible working patterns in accordance with 7 days openingAsda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebratedExcellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
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Gravesend, Kent, United Kingdom Asda Full timeJob TitleOptical Retail performance and Customer Experience ManagerLocationGravesendEmployment TypeFull timeContract TypeFixed TermShift PatternWork Shift: DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date30 January 2026Your RoleRole is Dual Sighted- Covering Gravesend and Gillingham pierAt Asda nothing...
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Gravesend, Kent, United Kingdom Asda Full timeJob Title Optical Retail performance and Customer Experience Manager Location Gravesend Employment Type Full time Contract Type Fixed Term Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Optical, Retail Healthcare Closing Date 30 January 2026 Your Role Role is Dual Sighted- Covering Gravesend and Gillingham...
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Gravesend DA DQ, United Kingdom ASDA Full timeJob TitleOptical Retail performance and Customer Experience ManagerLocationGravesendEmployment TypeFull timeContract TypeFixed TermShift PatternWork Shift: DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date30 January 2026Your RoleRole is Dual Sighted- Covering Gravesend and Gillingham pierAt Asda nothing...
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Customer Experience
1 week ago
Gravesend, Kent, United Kingdom Asda Full timeOptical Retail performance and Customer Experience Manager Full time Contract Type Fixed Term Shift Pattern Work Shift: Days Competitive salary plus benefits Optical, Retail Healthcare 30 January 2026 At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service...
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Optical Manager
5 days ago
Gravesend, Kent, United Kingdom Asda Full timeJob TitleOptical ManagerLocationGravesendEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date18 December 2025Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on...
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Optical Manager
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Gravesend, Kent, United Kingdom Asda Stores Full time £42,000 - £75,000 per yearJob TitleOptical ManagerLocationGravesendEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date18 December 2025Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on...
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Optical Manager
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Gravesend, Kent, United Kingdom Asda Stores Full time £30,000 - £60,000 per yearJob TitleOptical ManagerLocationGravesendEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week40SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date18 December 2025Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on...
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Optical Manager
2 days ago
Gravesend, United Kingdom Asda Full timeJob TitleOptical ManagerLocationGravesendEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date18 December 2025 Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on...
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Optical Manager
2 days ago
Gravesend, United Kingdom Asda Full timeJob TitleOptical ManagerLocationGravesendEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week40SalaryCompetitive salary plus benefitsCategoryOptical, Retail HealthcareClosing Date18 December 2025 Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on...
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Customer Services Advisor
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Gravesend, United Kingdom Halfords Retail Full timeAge 22+ £11.30 per hour + performance related bonus - Age 21 £10.70 per hour + performance related bonus - Under 21 £9.30 per hour + performance related bonus This position is based at our Gravesend store. Core hours are 12 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and boundless...
