Cash/Billing Assistant

7 days ago


Caerphilly, United Kingdom DS Smith Full time

About The RoleWe have a fantastic opportunity for a Billing & Cash Administrator to join our friendly Accounts Receivable team at DS Smith Business Services in Caerphilly on a 6-month fixed term contract.In this role, you’ll play a key part in keeping our billing and cash processes running smoothly. You’ll be working closely with your team and our customers to make sure invoices are raised accurately and on time, queries are dealt with efficiently, and cash receipts are identified and allocated quickly.You’ll use SAP and Excel on a daily basis to manage invoices, credit notes, rebates, and customer uploads – so attention to detail and accuracy will be key. You’ll also have the chance to get involved in process improvements, sharing your ideas to help us work smarter and more efficiently.What You’ll Be DoingProcessing customer invoices each dayPosting and allocating cash to the Accounts Receivable ledgerManaging the query inbox and resolving customer queriesWorking with internal teams and site colleagues to resolve billing/cash allocation issuesUploading invoices to customer portalsAbout YouWe’re looking for someone who enjoys working in a busy, fast-paced environment and has an eye for detail. Ideally, you’ll have:Experience in billing, invoicing or sales ledgers, ideally in a high-volume settingStrong attention to detail with a focus on accuracyGood communication skills, both written and verbalStrong Microsoft Office skills (especially Excel)Previous experience in credit & collectionsBenefitsA competitive salary and discretionary bonus25 days’ holiday + bank holidays, plus banked hoursHybrid working: 3 days in the office, 2 from homePension scheme, life assurance, income protectionEmployee assistance programme and digital GP accessCycle to work scheme and discounts on shopping, travel and moreLocation: Caerphilly - we operate on a hybrid basis, with 3 days in the office and 2 at homeAbout UsWe’re DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North AmericaTo fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.



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