Area Manager

@Druce is evolving, and we’re recruiting for the best in the market to be part of the journey.As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. We offer our customers not only full traditional estate agency services but also a wide range of complementary housing solutions, to position ourselves at the forefront of the London market.We are only just starting to unlock the potential of what @Druce is capable of, and our Area Manager opportunity is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market.The roleWith an inherent passion for London’s prime residential property market, we are seeking an accomplished Area Manager to operate both Sales and Lettings across West London. This position offers the opportunity to curate exceptional client experiences while managing transactions from initial engagement through to successful completion.Possess an in-depth understanding of all properties within your portfolio, area, and region @DruceGenerate and carry out self market appraisals for both Sales and Lettings, and progress each to new property instructionsUndertake any additional appraisals allocated by team membersReceive incoming leads for applicants, both Sales and Lettings, further qualify them, developing the relationship to a level necessary to service their property-related needsIdentify suitable properties for applicants and arrange viewings accordinglyContinue communication and requalify applicants to generate further viewings and offersLead and progress the sales/lettings process once under offer by continuously communicating with all stakeholders with administration supportEnsure readiness of the property before the move-in date with support from Property Management, as necessaryActively up-sell and cross-sell our additional products to all customers engaging with @Druce (e.g. insurance, mortgage etc.)Ensure all database entries and property records are accurately maintained and updatedThe person@Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart.We are looking to enlist people who embody this through:Minimum 4-5 years of experience in a real estate sales and/or lettings environmentHighly self-driven individual with ability to create, maintain and develop relationshipsExcellent communication skills and able to connect with clients, both in-person and over the phoneAbility to understand market trends, local competition and specific property attributes, in addition to being able to articulate the @Druce Difference to potential customersStrong ability to negotiate and influence customer’s decision-makingDemonstrate deep understanding of both the Sales and Lettings processes, document requirements, regulations, compliance and overall markets etcCapability to excel in a dynamic environment and juggle multiple prioritiesStrong interpersonal skills focused on customer satisfactionWhat’s in it for you?Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey and focus on building high quality relationships and a track record across both sales and lettings markets.However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you?Competitive basic salary and commission structureGenerous annual leave, increasing annually with tenureAs an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership.To apply, click the link