Professional Development Coordinator

CPD Co-OrdinatorHybrid, London - CityFull time, Permanent Salary: £25,000Our mission:The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintain public trust in the insurance, financial planning, and mortgage advice professions.Our vision:Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.Your role:As a CPD Coordinator, you will play a key role within the Professional Standards Team. Your primary responsibility will be to review CPD submissions from qualified CII and PFS members, request additional details where needed, and ensure accurate data logging using CRM tools. You will inform members of their compliance status and escalate issues when necessary.This is a detail-driven administrative role requiring excellent written and verbal communication skills, strong attention to detail, and confidence in navigating systems. You will prioritise a busy workload, meet deadlines, and follow established procedures while exercising sound judgment and escalating concerns appropriately. Proficiency in Microsoft Office and previous experience in administration or data entry will support your success.Collaboration is central to this role, you’ll work closely with your team and colleagues across departments, contributing to projects and delivering actions aligned with strategic priorities. You’ll build strong internal relationships, communicate clearly, and always maintain professionalism. This position offers exposure to the insurance and financial planning professions, providing an excellent opportunity to develop your skills.You:You’re highly organised and thrive on managing multiple priorities while meeting deadlines with precision.You have a sharp eye for detail and enjoy reviewing and assessing information to ensure accuracy and compliance.You’re confident using Microsoft Office tools and navigating systems, bringing a methodical approach to data entry and record management.You communicate clearly and professionally, building strong relationships and collaborating effectively across teams.You take ownership of your work, stay proactive in solving problems, and are open to learning and growing your expertise in professional standards and the wider insurance and financial planning sectors.Your benefits:In addition to a market-benchmarked base salary, here are some of the benefits you can expect from CII as a valued colleague:10% non-contributory pension30 days annual leave + bank holidaysHealthcare cash planGenuinely flexible, hybrid workingLife assuranceModern office space located in 20 Fenchurch Street (Walkie-Talkie) with free Sky Garden access and discountsNext steps:If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.If you have any queries or require assistance, please get in touch on ukjobs@cii.co.uk and we will endeavour to come back to you as soon as possible.Please note:At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.If you are interested in working with us in the future, please contact ukjobs@cii.co.uk. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.