Functional Business Analyst, MS Dynamics 365 CRM
1 week ago
Introduction:At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Pre-Sales Solutions Specialist for Dynamics 365 Customer Engagement, you'll be integral to our UK sales team. You'll collaborate with account teams to design and position high-value solutions for finance and/or supply-chain challenges, turning your technical depth into clear business solutions with tangible value driven outcomes.Key Responsibilities:Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectivesQualificationsBachelor’s degree in business administration, Information Systems, or a related field.Minimum 3 years of experience in a business analyst role or related position.Strong analytical, problem-solving, and communication skills.Ability to work independently and within a team environment.Microsoft Dynamics Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:Retail Customer LeadsService RequestsBusiness Requirements Gathering: Strong skills in gathering and documenting business requirements.Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.Good to Have:MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.Banking Experience: Previous experience working in the banking sector.
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Greater London, United Kingdom Avanade Full timeFunctional Business Analyst, MS Dynamics 365 CRM Join to apply for the Functional Business Analyst, MS Dynamics 365 CRM role at Avanade At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a...
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London, United Kingdom Avanade Full timeIntroduction: At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is...
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Dynamics 365 Ce CRM Functional Consultant
4 days ago
London, United Kingdom Pearson Carter Full timeThey are offering a highly competitive salary of up to £55k depending on experience + fully remote working + a fantastic benefit package Get in touch if you’re looking for your next opportunity! **Responsibilities**: - Aid clients to configure D365 and carry out full systems walkthroughs and attend client sites when required. - Conduct hands-on...
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Dynamics 365 Ce CRM Functional Consultant
4 days ago
London, United Kingdom Pearson Carter Full timePearson Carter are currently working with one of the most well-respected Microsoft Dynamics 365 CE CRM MS Gold partners. They are looking for a technical consultant firm offering fantastic opportunities for any CRM CE consultants. They are actively looking for anyone with extensive experience with Dynamics 365 CE CRM. They are offering a highly competitive...
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Dynamics 365 CRM Functional Consultant
2 days ago
London, United Kingdom Pearson Carter Full timePearson Carter is currently working with a Leading Ms Gold Partner that is based in London, they are looking to recruit a Microsoft Dynamics 365 CRM CE Functional Consultant to join the team. Get in touch if you’re looking for your next opportunity! **Responsibility** - Dynamics 365 CE/CRM Full Life Cycle Projects. - Configuration and Implementation of...
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London, United Kingdom Pearson Carter Full timePearson Carter are currently working with a Microsoft Partner based in London who are looking to recruit a Microsoft Dynamics 365 CE Consultant. This company expanded last year to include a Microsoft Dynamics 365 practice. Due to the acquisition of new projects, they are looking to continue to grow the team. **Responsibilities**: - Planning and...
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Dynamics 365 Ce CRM Functional Consultant
4 days ago
London, United Kingdom Pearson Carter Full timePearson Carter are currently working with one of the most well-respected Microsoft Dynamics 365 CE CRM MS Gold partners. They are looking for a Functional Consultant firm offering fantastic opportunities for any CRM CE consultants. They are actively looking for anyone with extensive experience with Dynamics 365 CE CRM. They are offering a highly competitive...
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London, United Kingdom Pearson Carter Full timePearson Carter are currently working with a Microsoft Partner based in London who are looking to recruit a Microsoft Dynamics 365 CE Consultant. This company expanded last year to include a Microsoft Dynamics 365 practice. Due to the acquisition of new projects, they are looking to continue to grow the team. **Responsibilities**: - Planning and...
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Dynamics 365 CRM Functional Consultant
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London, United Kingdom Pearson Carter Full timePearson Carter is currently working with a Leading Ms Gold Partner based in Staffordshire, they are looking to recruit a Microsoft Dynamics 365 CRM CE Functional Consultant to join the team. Get in touch if you’re looking for your next opportunity! **Responsibility** - Dynamics 365 CE/CRM Full Life Cycle Projects. - Configuration and Implementation of...
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London, United Kingdom Pearson Carter Full timePearson Carter are currently working with one of the most well-respected Microsoft Dynamics 365 CE CRM MS Gold partners. They are looking for a technical consultant firm offering fantastic opportunities for any CRM CE consultants. They are actively looking for anyone with extensive experience with Dynamics 365 CE CRM. They are offering a highly competitive...
