Wholesale KYC Operations Associate

Job DescriptionAre you naturally inquisitive and love diving deep into information? Do you thrive on building strong relationships with business partners? If so, our KYC team within the Commercial Investment Bank is the perfect place for youAs a Wholesale Know Your Customer (KYC) Associate within the Wholesale KYC Operations team you will be focused liaising with the Middle Office to gather, review and verify documents to meet KYC requirements as it pertains to new client relationships in the Commercial & Investment Bank (CIB). As a Wholesale KYC Associate, you will be onboarding new and incremental business in the Commercial and Investment Bank, partnering with multiple stakeholders to ensure the KYC records are completed accurately and on time, and completing adhering to Global Anti-Money Laundering (AML) Standards.Job ResponsibilitiesComplete Enhanced Due Diligence cases for new-to-bank onboardings as well as existing reviews for the CIB (Commercial Investment Bank) Middle Office, prioritise active requests, provide status updates of key onboardingsTimely escalation of key risk/issues to senior managementIdentify and execute process improvements (global and team level), provide guidance and support on key process and technology initiativesEnsure all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirementsStay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requestsManage personal workload and priorities ensuring timely escalation of key risks/issues to managementIdentify and execute process improvements, provide guidance and support on key process and technology initiatives to the businessBuild and develop strong partnerships, identify challenges and eliminate roadblocks with all internal partnersUtilise the technology tools from the transform the bank change management team to enhance the productivity and quality of own workloadEvaluate higher risk profiles – with exposure to client types such as FinTech’s, Third party payment processors and Virtual Asset Service Providers to determine appropriate risk mitigation.Balance regulatory requirements with a seamless customer experience, utilising problem solving abilities to address complex challenges in a way that maintains trust and satisfactionRequired Qualifications, Capabilities And SkillsFluent English Excellent attention to detailStrong written and oral communication skillsEffective at managing time appropriately and organising workload for maximum productivityIndependent, self-motivated with an ability to adapt and be flexible in a team environmentResilient interpersonal skills, ability to partner with internal stakeholdersClient focused whist maintaining a strong controls mind-setProactive and flexible approach to personal workload and wider team targetsAbility to multi-task effectively and leverage internal resourcesStrong analytical and problem-solving skills, combined with excellent time management and organisational skillsPreferred Qualifications, Capabilities And SkillsRelevant experience in AML/KYC, Risk Management, Compliance, Law enforcement specific to fraud and illicit money movement Working knowledge of risk factors that may impact specific products and industries Previous payments/cash management experience and the ability to navigate stakeholder relationships TPA (Third party activity) experience or equivalent experience on other High Risk client types e.g TPA, Banks etc.ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.