Parts Sales Advisor

6 days ago

Dunstable, United Kingdom Renault Trucks Full time

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.OverviewWhat you will doParts Telesales Advisor - East RegionBased from our Chiltern Depot (Dunstable) and reporting to our Regional Parts Manager, you will proactively be looking for new HGV /LCV parts customers and growing existing customers parts sales for our Eastern depots of Chiltern; Felixstowe, Kent, Reading and West Thurrock.This role comes with a basic of £35,000 and a healthy KPI driven commission scheme, Mon - Fri 40 hoursKey Skills / CompetenciesVehicle Parts sales expereinceYou are Sales and Target driven.Influencing others to buy additional parts.Excellent telephone manner.To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers.Numerical ability to be able to work with part numbers.Accuracy and attention to detail.IT Literate to work within company processes and systems.DutiesAnswer calls with the highest level of customer service.Prospect current and potential parts customers proving information of the company’s goods, services, and current promotions.Liaise with Aftersales Executives introducing them to potential account customersDiscussing the use and features of various parts with customers.Produce parts quotations for customers.Process Parts orders in line with company processes.Liaise with Depot parts team to ensure customer expectations are met.Liaise with Depots to deal with any return or refund requests.Ensure that credits are properly and accurately raised for goods returned if applicable.Discuss any service/stock concerns with Dealerpoint ManagersAssist with stock counts in depots when required.Achieve sales targets as set by Head of Aftermarket.Benefits25 days holiday plus BH’s; 5% matched pension scheme; healthcare cash back plan, Work Perks SchemeWe value your data privacy and therefore do not accept applications via mail.Who We Are And What We Believe InWe are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

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