Office Administrator

1 week ago

Nelson, United Kingdom Arc Elevators Ltd Full time
Job Description

About Us:

Arc Elevators is a leading provider of bespoke lift solutions, renowned for delivering quality and exceptional customer service. As our business continues to expand, we are looking for a highly organised, customer service-oriented Office Administrator  to join our team. This role is ideal for someone who enjoys variety, thrives in a dynamic environment, and can manage multiple responsibilities with ease. If you’re proactive, detail-focused, and ready to make an impact, we’d love to meet you


Key Responsibilities:


1. Office Operations and Administration

  • Manage Office Supplies:  Keep office essentials stocked (e.g., stationery, equipment) and order as required.
  • Office Equipment Maintenance:  Ensure all office equipment is functioning correctly, and arrange repairs or replacements when needed.
  • Space Management:  Organise the office layout, set up workstations, and maintain office cleanliness.
  • Vendor Management:  Coordinate with suppliers and service providers, ensuring all service contracts (cleaning, IT support, etc.) are fulfilled.
  • SIM Card Management:  Order and cancel SIM cards, maintaining a detailed log of allocations and usage.
  • Portals Management:  Keep online portals updated, respond to queries, and upload quotes and purchase orders accurately.


2. Customer and Client Relations

  • Client Coordination:  Act as the primary contact for client enquiries, resolving straightforward issues directly where possible.
  • Customer Service:  Answer customer queries, monitor the info inbox, and manage incoming phone calls, always maintaining a customer-friendly approach.


3. Staff Support and HR Duties

  • Onboarding and Offboarding:  Assist with new employee onboarding, workstation set-up, and manage new starter and leaver paperwork.
  • Employee Welfare:  Foster a positive workplace environment, leading by example with a friendly and "can-do" approach, and organise social and wellness activities.
  • Payroll Support:  Collaborate with accounts to ensure timely and accurate payroll submissions, including timesheets.


4. Financial and Budget Management

  • Purchase Orders (POs):  Follow up on purchase orders for prompt processing, approvals, and upload them to relevant portals.


5. Health and Safety Compliance

  • Safety Standards Maintenance:  Conduct weekly fire alarm checks, maintain PPE and first aid supplies, and ensure fire safety compliance.
  • General Office Safety:  Maintain a clean and safe environment in all office and kitchen areas.


6. Communication and Coordination

  • Internal Communication:  Act as the main point of contact for staff, relaying essential information from management.
  • Mail and Correspondence Management:  Handle all incoming/outgoing post and emails, directing communications to the appropriate personnel.
  • Visitor Management:  Welcome visitors, ensuring proper sign-in procedures and maintaining security protocols.


7. IT Coordination

  • Basic IT Troubleshooting:  Address minor IT issues and liaise with Holker for complex support needs.
  • Software and Hardware Management:  Ensure staff have required software access and equipment, tracking licences and managing device inventory.


8. Event and Travel Coordination

  • Office Events:  Plan and organise office social events and team-building activities.
  • Travel Arrangements:  Coordinate travel bookings, including flights, accommodation, and transportation for staff work trips.


9. Document Management

  • Filing Systems:  Maintain organised physical and digital filing systems.
  • Monthly Audits:  Conduct audits on job sheets, purchase orders, and departmental KPIs to ensure compliance.


10. Waste Management and Logistics

  • Skip Logistics:  Coordinate skip delivery and collection for waste, and maintain records in line with ISO9001 standards.


Qualifications and Personal Attributes:

  • Proven experience in office administration or a similar role.
  • Strong organisational and multitasking skills with an eye for detail.
  • Excellent written and verbal communication skills.
  • Familiarity with office equipment and basic IT troubleshooting.
  • Knowledge of health and safety regulations.
  • Customer Service Focused:  Friendly, approachable, and confident in managing client interactions.
  • Personable and Calm Under Pressure:  Able to remain composed in high-stress situations and maintain a positive, solution-oriented approach.
  • A positive attitude with a “can-do” mindset, fostering a collaborative work environment.


Company Benefits :

· Company Events:  Immerse yourself in our vibrant and inclusive workplace culture through exciting company-sponsored events, fostering team spirit and camaraderie.

· Company Pension:  Secure your future with our comprehensive company pension plan, offering peace of mind and financial stability.

· 32 Days Annual Leave : Enjoy an impressive 32 days of annual leave, with increases based on your dedicated service to the company, ensuring a healthy work-life balance.

· Full company Sick Pay from Day 1:  Prioritise your well-being with our company sick pay policy, providing support during unforeseen circumstances.

· Generous Bonus Scheme:  Elevate your success with our generous bonus scheme, recognising and rewarding your hard work and dedication.

· Retirement Package:  Plan for your golden years with our robust retirement package, ensuring a comfortable and fulfilling life post-career.

· Paid Leave Entitlements:  Experience the freedom of paid leave entitlements, allowing you to rejuvenate and recharge whenever needed.


  • Job Type: Full-time, 40 hours per week. Monday - Friday: 08:00 until 16:30 with an unpaid 30 minute lunch break.

  • Office Administrator

    4 weeks ago

    Nelson, United Kingdom CV-Library Full time

    Do you enjoy speaking with customers and building rapport over the phone? Have you got a can-do attitude and with an amazing eye for detail? Then this may be your lucky day! We’re looking for a confident Office Administrator to join a wonderful team! Working alongside some well-known household names, every day will be different… Sounding...

  • Office Administrator

    5 months ago

    Nelson, United Kingdom J & R Gases Ltd Full time

    Office Administrator We are looking for an organised, efficient office administrator responsible for assisting the sales department and administrative duties, within a growing company selling beverage and industrial gases. The role includes, general office duties (filing and answering the phone), taking orders, making telesale calls to customers, stock...

  • Office Administrator

    5 months ago

    Nelson, United Kingdom Therapy Assist Ltd Full time

    **T**herapy Assist is a rehabilitation organisation with over 10 years of experience in providing high-reports. We are looking for an ambitious, well organised, and driven individual to join our team at Therapy Assist. Work Location: Nelson, BB9 7TZ Work Type: In person Monday to Friday (No weekends) **Job Types**: Full-time, Permanent Working Schedule:...

  • Office Administrator

    1 week ago

    nelson, United Kingdom Arc Elevators Ltd Full time

    About Us: Arc Elevators is a leading provider of bespoke lift solutions, renowned for delivering quality and exceptional customer service. As our business continues to expand, we are looking for a highly organised, customer service-oriented Office Administrator  to join our team. This role is ideal for someone who enjoys variety, thrives in a dynamic...

  • Office Administrator

    1 week ago

    Nelson, United Kingdom Arc Elevators Ltd Full time

    About Us:Arc Elevators is a leading provider of bespoke lift solutions, renowned for delivering quality and exceptional customer service. As our business continues to expand, we are looking for a highly organised, customer service-oriented Office Administrator to join our team. This role is ideal for someone who enjoys variety, thrives in a dynamic...

  • Office Administrator

    2 weeks ago

    Nelson, United Kingdom Fulton Hogan Full time

    Job Description Role Title: Traffic Management Administrator Location: Nelson Contract Type: Full Time Welcome to our Fulton Hogan Family Life at Fulton Hogan is about making the most of the opportunities, taking responsibility, having a crack, being accountable and making it happen. We live by our REAL values – Respect, Energy & Effort,...

  • Office Administrator/ Sales Support

    5 months ago

    Nelson, United Kingdom NPM Bathrooms Full time

    **About us** Giavani Bathrooms is a Bathroom Distribution company based in Colne, Lancashire. We are professional, agile and fast-paced. Our work environment includes: - Modern office setting - Relaxed atmosphere - On-the-job training - Safe work environment We are looking for a motivated, friendly individual to join our busy office based in Colne,...

  • Office Administrator

    5 months ago

    Nelson, United Kingdom TLB Medicals Full time

    **Job description** TLB Medicals is a medical reporting organisation with over 10 years of experience in providing high-quality medical reports. We are looking for an ambitious, well organised and driven individual to join our team at TLB Medicals. **Duties will include**: - Maintaining office systems, including data management and filing - Screening...

  • Office Administrative Assistant

    5 months ago

    Nelson, United Kingdom TLB Medicals Full time

    **Job description** TLB Medicals is a medical reporting organisation with over 10 years of experience in providing high-quality medical reports. We are looking for an ambitious, well organised and driven individual to join our team at TLB Medicals. **Duties will include**: - Maintaining office systems, including data management and filing - Screening...

  • Receptionist / Office Administrator

    5 months ago

    Nelson, United Kingdom TLB Medicals Full time

    **Job description** TLB Medicals is a medical reporting organisation with over 10 years of experience in providing high-quality medical reports. We are looking for an ambitious, well organised and driven individual to join our team at TLB Medicals. **Duties will include**: - Maintaining office systems, including data management and filing - Screening...

  • HR Administration Officer

    5 months ago

    Nelson, United Kingdom Liberata Full time

    To provide efficient and continuously improving administrative and clerical support to HR Admin. **This is a temporary contract for 3 months.** **Key tasks and responsibilities**: - To process all transactional HR processes for clients including but not restricted to recruitment, starters, leavers, variations, contracts, time management systems. - To...

  • Office Administrator

    1 week ago

    Nelson, UK, Lancashire, United Kingdom Arc Elevators Ltd Full time

    About Us:Arc Elevators is a leading provider of bespoke lift solutions, renowned for delivering quality and exceptional customer service. As our business continues to expand, we are looking for a highly organised, customer service-oriented Office Administrator to join our team. This role is ideal for someone who enjoys variety, thrives in a dynamic...

  • Payroll Officer

    6 days ago

    Nelson, Lancashire, United Kingdom TROSTAN DENE LTD Full time

    Job DescriptionIn this role as a Payroll Officer at TROSTAN DENE LTD, you will have the responsibility for managing a high-volume payroll process within a manufacturing business based in Nelson. The successful candidate will have the opportunity to work in a large team with an extremely friendly culture, supporting the organisation's positive and...

  • Administrative Assistant

    4 weeks ago

    Nelson, Lancashire, United Kingdom Reed Full time

    Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Reed. As an Administrative Assistant, you will play a crucial role in supporting the Sales Office by processing sales and purchase orders, handling customer inquiries, and maintaining strong relationships with our existing customer...

  • Administrative Assistant

    4 weeks ago

    Nelson, Lancashire, United Kingdom Reed Full time

    Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Reed. As an Administrative Assistant, you will play a crucial role in supporting the Sales Office by processing sales and purchase orders, handling customer inquiries, and maintaining strong relationships with our existing customer...

  • Office Colleague

    4 months ago

    Nelson, United Kingdom Rubber Box Co Ltd Full time

    **About us** Rubber Box Co Ltd is a small business in Nelson. We are agile, customer-centric, innovative, and our goal is to Power world events. Our work environment includes: - Modern office setting - Growth opportunities - Relaxed atmosphere - On-the-job training - Assist with data entry and maintaining electronic and hard copy filing systems - Provide...

  • Business Administrator

    4 weeks ago

    Nelson, Lancashire, United Kingdom Reed Full time

    Job Title: AdministratorWe are seeking a highly organized and detail-oriented Administrator to join our team at Reed. As a key member of our Sales Office, you will be responsible for processing sales and purchase orders, handling customer inquiries, and maintaining strong relationships with our existing customer base.Key Responsibilities:Process sales orders...

  • Business Administrator

    4 weeks ago

    Nelson, Lancashire, United Kingdom Reed Full time

    Job Title: AdministratorWe are seeking a highly organized and detail-oriented Administrator to join our team at Reed. As a key member of our Sales Office, you will be responsible for processing sales and purchase orders, handling customer inquiries, and maintaining strong relationships with our existing customer base.Key Responsibilities:Process sales orders...

  • Administration Assistant

    5 months ago

    Nelson, United Kingdom Diamond Care Homes Group - Hulton Care Home Full time

    Administrator required for well established, CQC good, rated Care Home in Nelson. Privately owned care home for people living with dementia. 15 hours per week. Rota to be discussed. **Job Description**: - Personnel administration inclusive of recruitment, DBS, contracts, amendments, input supervisions, appraisals, and file audits. References, offer and...

  • Junior Administrator

    5 months ago

    Nelson, United Kingdom Farnworth Rose Full time

    **Job Title: Junior Conveyancing Administrator - Apprenticeship** **Department: Residential Conveyancing** **Location: Nelson Office** **Hours: 37 hours per week - Full Time** **LEVEL 3 APPRENTICESHIP IN BUSINESS ADMINISTRATION** **The role** At Farnworth Rose we are seeking a Junior Administrator to provide support to our busy Conveyancing department...