IT Technical Support Engineer, Windows

1 month ago


Wooburn Green, United Kingdom Crayon Full time

Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role?
Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues?
Practical Information: Location: Wooburn Green, England, UK | Reports to Global Operations Support Director | Visa Requirements: Valid working visa for the UK | Language Requirements: Professional English, written and verbal | Work Arrangement: Hybrid Learn more: Join our team as a Support Engineer - L3, where you will be our customer's first point of contact, addressing their queries with exceptional service. In this role, you will provide Level 3 support for escalated issues and incidents and manage incoming requests via phone, email, and our support tools. While using your customer service skills and attention to detail, you will deliver outstanding service and technical support. Providing front-line, end-user, and administrator support for customers
Following call logging, efficient backlog management, escalation process & procedure s, and providing high-quality case documentation for all work performed on service requests
Installing, configuring, and supporting the M365 suite on various customer platforms , including but not limited to pure cloud and hybrid environment
Participating in technical problem-solving sessions, collaborations, training, and discussions to foster continuous learning, development, and teamwork

5 years of Windows server administration experience
~5 years of experience with Microsoft-based environments preferably Azure, Microsoft 365, AWS , and Microsoft on-premise software solutions (e.g. AD, SCOM, SCCM, Exchange, Skype, SharePoint, SQL, desktop support, etc.)
~ Upskilling through training & certifications
Uncapped holidays after passing the probation period



  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Practical Information: Location: Wooburn Green, England, UK | Reports to ...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Practical Information: Location: Wooburn Green, England, UK | Reports to ...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    About the RoleWe are seeking a highly skilled Support Engineer to join our dynamic team at Crayon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide front-line support for customers via phone, email, and support toolsManage incoming requests...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    About the RoleWe are seeking a highly skilled Support Engineer to join our dynamic team at Crayon. As a Support Engineer, you will be the first point of contact for our customers, addressing their queries with exceptional service and technical expertise.Key responsibilities will include:Providing front-line, end-user, and administrator support for...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Role OverviewWe are seeking a skilled Support Engineer to join our dynamic team in Wooburn Green, England, UK. As a key member of our Global Operations Support team, you will play a crucial role in delivering exceptional customer service and technical support to our clients.About the RoleIn this challenging and rewarding position, you will be responsible for...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Crayon. As a Technical Support Specialist, you will be responsible for providing front-line support to our customers, addressing their queries with exceptional service. You will provide Level 3 support for escalated issues and incidents, managing incoming requests...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Crayon. As a Technical Support Specialist, you will be responsible for providing front-line support to our customers, addressing their queries with exceptional service. You will provide Level 3 support for escalated issues and incidents, managing incoming requests...

  • Support Engineer

    1 month ago


    Wooburn Green, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Ready to join a fast-growing company that is not only increasing in size but also...

  • Support Engineer

    1 month ago


    Wooburn Green, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Ready to join a fast-growing company that is not only increasing in size but also...

  • Support Engineer

    1 month ago


    Wooburn Green, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Ready to join a fast-growing company that is not only increasing in size but also...

  • Support Engineer

    1 month ago


    Wooburn Green, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Ready to join a fast-growing company that is not only increasing in size but...

  • IT Support Specialist

    4 weeks ago


    Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Crayon. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, resolving complex IT issues, and collaborating with our global operations team to ensure seamless service delivery. Key Responsibilities: ...

  • Support Engineer

    1 month ago


    Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Ready to join a fast-growing company that is not only increasing in size but...

  • Support Engineer

    1 month ago


    Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Keen to take on a position where you can develop your technical expertise in resolving IT issues, learn new technologies and grow into a team lead role? Want to be part of a dynamic team that enjoys access to further training and actively supports stakeholders and colleagues? Ready to join a fast-growing company that is not only increasing in size but...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Job Title: Senior Technical Support ManagerAbout the Role:We are seeking a highly skilled Senior Technical Support Manager to lead our Microsoft technical support services across different European regions. As a key member of our team, you will be responsible for shaping our support services, developing and growing a team of technical support experts, and...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    Lead a Team of Technical Support SpecialistsAs a Technical Support Services Manager at Crayon, you will oversee a dedicated group of technical support specialists, ensuring they deliver high-quality support for Microsoft 365 applications and Azure. Your role will involve guiding your team in meeting and surpassing performance targets, while fostering a...


  • Wooburn Green, Buckinghamshire, United Kingdom Crayon Full time

    About the Role:We are seeking a highly skilled Cloud Solutions Expert to join our team as a Support Engineer. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Providing front-line support for customers via phone, email, and our support...

  • Technical Coordinator

    7 months ago


    Wooburn, United Kingdom CALA Group Full time

    **About The Role**: Cala Homes Chiltern Ltd are looking for a Technical Coordinator to be part of the team. Reporting directly to a Senior Technical Manager within the Technical Department, you will be working closely with all disciplines across the business to ensure that new developments are designed accurately and value-engineered appropriately to ensure...


  • Wooburn Green, Buckinghamshire, United Kingdom https:www.energyjobline.comsitemap Full time

    About the Role:We are seeking a skilled Systems Integration Engineer to join our dynamic international team on a 6-month contract. This position offers the flexibility of working from home or at our UK offices, with the potential for travel to client sites across Europe. You'll be working on multiple projects with some of our largest customers in the EMEA...


  • Wooburn Green, United Kingdom Crayon Full time

    Interested in leveraging cutting-edge cloud technologies like Microsoft Azure, AWS, and M365 to drive impactful optimizations that directly affect client success? Excited to join a team where you can mentor, contribute to team growth, enhance service delivery, and advance your own career? Interested in joining one of the UK’s top 100 workplaces, as...