Client Services Analyst

2 weeks ago


Manchester, United Kingdom Brookwood Full time
Job Description

Client Services Analyst - Middle Office
Inside IR35
10 Month Contract
£221 Inside IR35 is top rate
Hybrid - Manchester
The goal of a Middle Office Analyst is to oversee Trade Settlement client relationships. Provide excellent customer service and loan settlement services to our growing client base while adhering to strict deadlines and targets given. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks.
Duties & accountabilities

  • Manage client portfolio(s)/Agency trades in our loan Trade Settlement outsourcing services
  • Communicate proactively and effectively with clients
  • Coordinate with trade counterparties to receive and review par and distressed trade documentation
  • Coordination with legal counsel and follow up, when needed, for distressed trades and participations
  • Coordinate trade closings among clients, counterparties, and agents
  • Review trade documentation, includes trade confirms, assignment agreements, and funding memos for discrepancies prior to settlement including using third party systems
  • Follow up on outstanding trades and keep current comments updated
  • Deliver closing packets to custodians and clients before stated deadlines
  • Report client metrics and trends on a monthly basis

Commercial Awareness:
  • Knowledge of par and distressed loans and the documentation
  • Knowledge of trade fee calculations
  • Ability to read and interpret credit agreements
  • Experience with daily loan transactions
  • Exposure to ClearPar/TSI/Markit WSO systems a plus


  • Manchester, United Kingdom EC1 Partners Full time

    Client Service Analyst - Contract Position overview: The primary objective is to manage client relationships within Trade Settlement, delivering outstanding customer service and efficient loan settlement support to a growing client base. This role involves meeting tight deadlines and achieving specific targets. Additionally, it provides valuable exposure to...


  • Manchester, United Kingdom EC1 Partners Full time

    Client Service Analyst - Contract Position overview: The primary objective is to manage client relationships within Trade Settlement, delivering outstanding customer service and efficient loan settlement support to a growing client base. This role involves meeting tight deadlines and achieving specific targets. Additionally, it provides valuable exposure to...


  • Manchester Area, United Kingdom EC1 Partners Full time

    Client Service Analyst - Contract Position overview: The primary objective is to manage client relationships within Trade Settlement, delivering outstanding customer service and efficient loan settlement support to a growing client base. This role involves meeting tight deadlines and achieving specific targets. Additionally, it provides valuable exposure to...


  • Manchester Area, United Kingdom EC1 Partners Full time

    Client Service Analyst - Contract Position overview: The primary objective is to manage client relationships within Trade Settlement, delivering outstanding customer service and efficient loan settlement support to a growing client base. This role involves meeting tight deadlines and achieving specific targets. Additionally, it provides valuable exposure to...

  • Asbestos Surveyor

    2 weeks ago


    Manchester, United Kingdom Life Environmental Services Full time €30,000 - €38,000

    Job Title – Asbestos Analyst Location – Manchester Life Environmental Service is a friendly, family owned and run company with various offices nationally. Established in 1995, Life Environmental Services Ltd are an independent National Environmental Consultancy. The business now provides a comprehensive selection of Environmental Consultancy...


  • Manchester, United Kingdom Searchability (UK) Ltd Full time

    Service Delivery Analyst New opportunity to join a growing organisation based in Central Manchester on a Hybrid basis Manchester city centre based organisation Service Delivery experience required Salary up to £30,000 Benefits include hybrid working, opportunity to implement the ITIL methodology and join a growing business with endless growth chances ...


  • Manchester, United Kingdom Searchability (UK) Ltd Full time

    Service Delivery Analyst New opportunity to join a growing organisation based in Central Manchester on a Hybrid basisManchester city centre based organisationService Delivery experience requiredSalary up to £30,000Benefits include hybrid working, opportunity to implement the ITIL methodology and join a growing business with endless growth chances About the...


  • Manchester, United Kingdom Life Environmental Services Full time

    Job OverviewLife Environmental Services is a leading national environmental consultancy with a strong presence in the UK.We are seeking an experienced Asbestos Analyst to join our team in Manchester.The successful candidate will be responsible for conducting asbestos surveys and providing expert analysis to support our clients.Key Responsibilities:Conduct...

  • Service Level Analyst

    3 weeks ago


    Manchester, United Kingdom Greater Manchester Police Full time

    Job Title: Service Level AnalystJob Summary: We are seeking an exceptional Service Level Analyst to join our team at Greater Manchester Police. As a Service Level Analyst, you will be responsible for monitoring, analysing, and reporting on IT service performance.About the Role: This exciting and varied role will put you at the forefront of delivering...


  • Manchester, United Kingdom BNY Full time

    Analyst, Client Service Expert - Cash and FX At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create...


  • Manchester, United Kingdom BNY Full time

    Job Description Analyst, Client Service Expert - Cash and FX At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the...


  • Manchester, Greater Manchester, United Kingdom BNY Full time

    Analyst, Client Service Expert - Cash and FX At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to...


  • Manchester, United Kingdom Client Full time

    Trainee / Junior Service Engineer (Full Training)£30,000 OTE - £33,000 OTE + Full Specialist Training + Monthly Bonus + Van & Fuel Card + Overtime + Door to Door + Long Term Career ProgressionHome Based: Greater Manchester and surrounding areasAre you from a Mechanical or Electrical background? Are you looking to join a leading company who offer full...

  • Web Analyst

    2 weeks ago


    Manchester, United Kingdom Harnham Full time €30,000 - €35,000

    Digital Analyst Manchester (Hybrid - 2x Days a Week in Office) £Chance to join an established education and assessment provider as a Digital Analyst! As the Digital Analyst, you will provide deep-dive analysis on customer journeys in order to optimise experience across a range of digital platforms. You'll use GA4 and have the chance to work on GTM...


  • Manchester, United Kingdom BNY Full time

    Job Title: Associate, Customer Service Support Analyst IAt BNY, we're seeking a talented individual to join our Client Support and Technology Team as an Associate, Customer Service Support Analyst I. This role is located in Manchester, UK and will be working on a hybrid basis, with 3 days a week in the office.Key Responsibilities:Provide telephone and email...

  • Service Level Analyst

    1 month ago


    Manchester, United Kingdom Greater Manchester Police Full time

    Service Level & Reporting Analyst About the Role Greater Manchester Police (GMP) is seeking an exceptional Service Level & Reporting Analyst to join their team. As a key member of the Service Manager's team, you will be responsible for monitoring, analyzing, and reporting on IT service performance. This exciting and varied role will put you at the...


  • Manchester, United Kingdom Network Rail Full time

    Transform the railway industry with us!As a Digital Service Analyst, you will be part of the DDaT directorate, enabling customers and industry partners with modern and transformative technology. From day-to-day IT operations to extensive delivery programmes, you will be at the forefront of innovation.With a talented and passionate workforce, you will foster...


  • Manchester, United Kingdom BNY Mellon Full time

    OverviewBNY Mellon is seeking talented individuals for our 24-month analyst program in Markets and Wealth Services. This holistic talent development journey offers rotational experiences designed to prepare you for your future career. Through projects across the specific line of business, you will receive a panoramic view of BNY Mellon's entire global...

  • BI Analyst

    2 months ago


    Manchester, United Kingdom CV-Library Full time

    Job Title: BI Analyst Salary: £35,000 - £55,000 DOE Location: Manchester City Centre - 2 days a week onsite This role as a BI Analyst is within the Consultancy service provision of the company working as part of growing team developing strategic estate planning models, Bespoke BI solutions and Project management. The analyst will work on...


  • Manchester, United Kingdom The Portfolio Group Full time

    Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? My Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. Their clients are at the heart of the business, they want to...