Aftercare Sales Consultant

3 weeks ago


leeds west yorkshire, United Kingdom Morgan King Professional Services Full time

Job Title: Aftercare Sales Consultant

Location: Leeds, LS12

Salary: £30,000 basic, with OTE up to £60,000 through commission

Schedule: Full-time, Monday to Friday

Experience Required: Minimum of 2 years in sales, with a focus on aftercare or customer success preferred

Start Date: ASAP


Our client is one of the fastest-growing healthcare brands in the U.K. They are dedicated to delivering high-quality cosmetic dental solutions with a focus on exceptional customer service and positive client experiences.


Job Overview:


As an Aftercare Sales Consultant, you will focus on ensuring a positive post-purchase experience for our clients, minimizing refunds, and maximising client retention and satisfaction. Using your background in sales, you will build lasting relationships with clients, help them see the long-term value in their purchase, and support their journey with companies products.


Key Responsibilities:

  • Client Aftercare and Relationship Management
  • Proactively connect with clients post-purchase to provide support, answer questions, and address any concerns.
  • Conduct follow-up calls to ensure client satisfaction and guide clients through product usage and care for optimal results.
  • Act as a trusted advisor, recommending best practices and solutions to maintain product satisfaction and usage.
  • Refund Reduction and Retention
  • Strategically address and resolve potential refund requests, understanding client issues and offering alternative solutions.
  • Identify opportunities for cross-selling and upselling based on client needs, increasing value while reducing refund risk.
  • Provide a consultative approach to ensure clients fully benefit from their company experience and maximise satisfaction.
  • Customer Experience Enhancement
  • Collaborate with the customer service and product teams to enhance the client experience and reduce pain points.
  • Use client feedback to suggest improvements to processes, product information, or support materials, aiming for higher client retention.
  • Serve as the client’s main point of contact for ongoing support, establishing loyalty and long-term client satisfaction.
  • Documentation and CRM Management
  • Maintain accurate records of all aftercare interactions, logging each client touchpoint in the CRM for clear reporting and follow-up.
  • Track client satisfaction metrics and report on refund reduction initiatives, identifying trends and areas for improvement.
  • Collaborative Team Engagement
  • Attend team meetings and aftercare training sessions, contributing insights on refund reduction and client success.
  • Participate in ongoing sales training to remain updated on the clients offerings, using knowledge to benefit client interactions.


Benefits:

  • Competitive commission with uncapped earning potential
  • Weekly and monthly performance incentives
  • Company events (e.g., all-expenses-paid trip to Ibiza)
  • Employee discounts on cosmetic dental products
  • Pension and free, on-site parking



  • Leeds, United Kingdom Morgan King Professional Services Full time

    Job Title: Aftercare Sales ConsultantLocation: Leeds, LS12Salary: £30,000 basic, with OTE up to £60,000 through commissionSchedule: Full-time, Monday to FridayExperience Required: Minimum of 2 years in sales, with a focus on aftercare or customer success preferredStart Date: ASAP!Our client is one of the fastest-growing healthcare brands in the U.K. They...


  • Leeds, United Kingdom Morgan King Professional Services Full time

    Job Title: Aftercare Sales ConsultantLocation: Leeds, LS12Salary: £30,000 basic, with OTE up to £60,000 through commissionSchedule: Full-time, Monday to FridayExperience Required: Minimum of 2 years in sales, with a focus on aftercare or customer success preferredStart Date: ASAP!Our client is one of the fastest-growing healthcare brands in the U.K. They...


  • Leeds, United Kingdom Morgan King Professional Services Full time

    Job Description Job Title: Aftercare Sales Consultant Location: Leeds, LS12 Salary: £30,000 basic, with OTE up to £60,000 through commission Schedule: Full-time, Monday to Friday Experience Required: Minimum of 2 years in sales, with a focus on aftercare or customer success preferred Start Date: ASAP! Our client is one of the fastest-growing...


  • Leeds, UK, West Yorkshire, United Kingdom Morgan King Professional Services Full time

    Job Title: Aftercare Sales ConsultantLocation: Leeds, LS12Salary: £30,000 basic, with OTE up to £60,000 through commissionSchedule: Full-time, Monday to FridayExperience Required: Minimum of 2 years in sales, with a focus on aftercare or customer success preferredStart Date: ASAP!Our client is one of the fastest-growing healthcare brands in the U.K. They...


  • Leeds, Leeds, United Kingdom Morgan King Professional Services Full time

    About the Role:We are seeking a Post-Sales Specialist to join our team at Morgan King Professional Services. As an Aftercare Sales Consultant, you will be responsible for ensuring a positive post-purchase experience for our clients.Main Responsibilities:Client Aftercare and Relationship ManagementProactively connect with clients post-purchase to provide...

  • Sales Consultant

    4 weeks ago


    leeds, west yorkshire, United Kingdom Smile White Full time

    We are looking for multiple Sales Consultants to join one of the fastest growing healthcare brands in the U.K., Smile White. Based out of Leeds we have multiple opportunities to join their sales division. Job Details: Role: Sales Consultant Location: Leeds, with in-person work required at their office in LS12 Salary: £30,000 basic, with OTE of...


  • leeds, west yorkshire, United Kingdom PROJECTUS Full time

    TERRITORY SALES MANAGER -HOSPITAL CRITICAL CARE (CAPITAL) MEDICAL PRODUCTS Northern England Permanent Opportunity Competitive salary + OTE OVERVIEW: Are you a sales professional who is looking for more than the quick win? Do you enjoy customer satisfaction and have a passion for customer aftercare services? Are you seeking a move into a company who prides...


  • Leeds, United Kingdom Eastfield Nursing Home Full time

    The job involves meeting potential clients and explaining hair transplant, assessing suitability and sales, and helping in their aftercare. A history of sales, fluent well spoken English, positive energy, and empathetic personality are key components. **Job Types**: Full-time, Part-time, Freelance Part-time hours: 20-40 per week **Salary**:...

  • Sales Consultant

    1 month ago


    West Yorkshire, United Kingdom CLD Recruitment Full time

    Sales Consultant OpportunityCLD Recruitment is seeking an experienced Sales Consultant to join our team in North Leeds. As a Sales Consultant, you will be responsible for taking initial enquiries from vendors and arranging market appraisals. You will also register potential buyers and their requirements, market properties to their maximum through written...


  • West Yorkshire, United Kingdom Sales Force 10 Recruitment Full time €25,000

    B2B Recruitment Sales Executive We are working with the Business Development / Recruitment arm of our well established client to bring in 2 new Recruitment Sales Execs to their business. Based in amazing new offices near Wakefield, with excellent transport links or free parking, this is a role open to all West / South Yorkshire based sales professionals. ...


  • Leeds, Leeds, United Kingdom Absolute Sales & Marketing Recruitment Ltd Full time

    Territory Sales Manager - Medical DevicesWe are seeking a highly driven and ambitious sales professional to join our team as a Territory Sales Manager for Medical Devices. This is a fantastic opportunity for an individual with a minimum of 3-5 years of successful field sales experience to join a growing and innovative organization.About the RoleThis is a top...

  • Telesales Consultant

    6 months ago


    Leeds, United Kingdom Yorkshire Dental Suite Full time

    Want to join the **UK’s leading dental clinic**, which is **setting new and exciting standards** in the industry? Do you have a genuine desire to **change lives for the better **and make a **real difference**? Keen to be rewarded for your hard work both **professionally** and **financially**? If this sounds like you, we’re seeking experienced...

  • Recruitment Consultant

    5 months ago


    Leeds, United Kingdom Worth Resourcing Ltd Full time

    **Recruitment Consultant** **Salary : £25000** **Location: LS14** **Responsibilities**: - Identify, progress and convert sales leads as required - Proactively and consistently strive to identify and obtain new business opportunities through Business Development and Networking - Source suitable vacancies in line with company policies and guidelines -...

  • Sales Consultant

    1 month ago


    West Yorkshire, United Kingdom CLD Recruitment (Leeds) Limited Full time

    Sales Consultant OpportunityCleckheaton£23,000 - £26,600Key Responsibilities:To ensure applicants are registered in a thorough professional manner as set out by the company.Organise viewings of properties with potential buyers, building rapport before, during, and after the appointment.Introduce applicants to the recommended solicitors and associated...

  • Telesales Consultant

    6 months ago


    Leeds, United Kingdom Yorkshire Dental Suite Full time

    Want to join the **UK’s leading dental clinic**, which is **setting new and exciting standards** in the industry? Do you have a genuine desire to **change lives for the better **and make a **real difference**? Keen to be rewarded for your hard work both **professionally** and **financially**? If this sounds like you, we’re seeking experienced...


  • West Yorkshire, United Kingdom Equals One Ltd Full time €65,000

    Join An Innovative Team: Sales Design Consultant - New Living Space West Yorkshire OTE: £65K+ | Creative Compensation Package: Base + Commission | Company Car/ Car Allowance | Onsite training using the latest technology support tools | Flexible working and continuous professional development | Employed and Self-Employed Opportunities About the client :...


  • west yorkshire, United Kingdom Equals One Ltd Full time

    Join An Innovative Team: Sales Design Consultant - New Living SpaceWest YorkshireOTE: £65K+ | Creative Compensation Package: Base + Commission | Company Car/ Car Allowance | Onsite training using the latest technology support tools | Flexible working and continuous professional development | Employed and Self-Employed OpportunitiesAbout the client: Where...


  • Leeds, Leeds, United Kingdom Absolute Sales Full time

    Unlock a top opportunity with Absolute Sales, an international leader in dental products and technologies, as a seasoned sales executive to expand our market presence across the UK. About the RoleThis is a challenging and rewarding position for a driven individual with 3-5 years of field sales experience, preferably within the dental industry.The role...


  • West Yorkshire, United Kingdom Equals One Ltd Full time €65,000

    Join Our Innovative Team: Sales Design Consultant - New Living Space West Yorkshire OTE: £65K+ | Creative Compensation Package: Base + Commission | Company Car/ Car Allowance | Onsite training using the latest technology support tools | Flexible working and continuous professional development | Employed and Self-Employed Opportunities About Our Client ...


  • Leeds, Leeds, United Kingdom Gadd Sales Recruitment Full time

    About the Role">We are seeking a self-motivated and ambitious sales professional to join our team as a Business Development Consultant. As a consultant, you will be responsible for generating leads and building relationships with potential customers to increase sales. Salary and Benefits">The estimated salary for this role is £25,000 - £50,000 per annum,...