Customer Service Executive
2 weeks ago
Remote working (UK based)
A leading EdTech SaaS company are looking for a Junior Customer Onboarding Manager to help successfully onboard and manage several key accounts for primary schools.
You will be responsible for owning the onboarding process of several schools including co-ordinating data migration and training schedules.
Software as a service (SaaS) – essential
Strong project management skills
Strong change management skills
Stakeholder management and evidence of building customer relationships
Comfortable managing data migration processes
Experience using CRMs and ability to interpret data and simplify for schools to understand
Expertise in Excel, Google Sheets, and relevant tools
This is primarily a remote role (UK based) with occasional office visits to Leeds (travel paid for).
Contract details:
ASAP, ideally Dec/Jan
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