Application Support

2 weeks ago

City of London, United Kingdom Pioneer Search Full time
Senior Application Support Analyst Role Type: Permanent
Work Location: Central London, Hybrid 3 days in the office

Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance.

The business are planning to migrate from legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business.

You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net and on Azure, including some legacy applications in VB.Net. You will also be experienced writing SQL and working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests.

No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach.

Experience in 2nd and 3rd line support with strong customer centric incidence management
MS SQL experience for SSIS and SSRS
Experience working in a windows environment, C#.Net and some legacy applications in VB.Net
Knowledgeable in SQL, PL/SQL and rational databases, SQL Server or DB2
Some support within a cloud environment, they use Azure however other cloud support would be acceptable.
Working in an industry going through a major technical transformation
Ability to gain management experience working as the number 2 within a new application support team.
Broad exposure to supporting 50 applications
Hybrid working (2-3 days in the office per week)
Diverse and social team with significant chance for career progression

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