Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
Salary: £26,500 per annum
Hours: 42.5 hours per week, Monday to Friday, 9:00 to 17:30. Some weekend hours may be requested post-training.
About Us:
CheqUp is a trusted provider of specialist weight loss solutions, combining cutting-edge medication with expert guidance to support sustainable weight management and well-being. We are dedicated to making a positive impact on individuals' health journeys, and we’re looking for a passionate Customer Service Agent to join our team.
Responsibilities:
• Provide responsive and effective email support to customers.
• Collaborate with team members to handle refunds, renewals, pharmacy requests, and doctor inquiries.
• Maintain a high standard of professionalism and excellent English language skills in all customer interactions.
• Work closely with colleagues to ensure smooth, high-quality customer experiences.
Requirements:
• Immediate availability to start.
• Based in the UK with the legal right to work.
• Excellent English proficiency, both written and verbal.
• Flexibility to work weekends if needed.
• Strong interpersonal skills and a customer-centric attitude.
• Prior experience in customer support, specifically handling emails.
Why Join Us?
Become a part of a supportive team focused on empowering individuals in their wellness journeys. CheqUp offers a collaborative and rewarding environment where your customer service skills can make a real difference.
How to Apply:
- If you’re ready to help us create positive experiences for our customers, please submit your application today
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