IT Support Engineer
2 months ago
Methods are currently looking for a IT Support Engineer with Endpoint experience for a 12 Month Fixed-term Contract.
You Will:
- Provide technical support for Endpoint solution
- Regular system maintenance and implementation (Delete leavers, Remove mass old data, Update and patch, etc.)
- Security scan for client’s system and network and report
- Gathering information and delivering and educating information to subsidiaries by receiving business instructions
- Backup of operation management for system
- Reporting Periodic reports and issues reports
- Produce on-time resolution ratio for customer’s request
SKILLS AND ATTRIBUTES:
- Fluent Korean and English to liaise between HQ and Customers.
- MS Windows (for Server OS and PC OS) skills be able to troubleshoot software problems in Windows OS
- Ability to analyze logically to resolve technical issues.
- Customer approachable attitude and a customer focused person
- Knowledge of IT infrastructure
- Excellent communication skills
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