Regional Property Manager

2 weeks ago

Hampshire, United Kingdom Dove & Hawk Full time
Job Description

REGIONAL PROPERTY MANAGER - HAMPSHIRE - £50-60,000PA


Job Purpose:

The Regional Property Manager will oversee a team of 5 Block Managers, ensuring the efficient and effective management of residential blocks within the assigned area. This leadership role involves strategic oversight, mentoring, and operational management, with a strong focus on maintaining compliance with Health & Safety regulations, delivering exceptional service to clients and residents, and managing conflict. The role also requires a proactive approach in public speaking, presenting, and fostering a culture of compliance across the team.


Key Responsibilities:


Team Leadership & Development:

  • Oversee a team of 5 Block Managers, providing guidance, mentorship, and professional development to ensure high performance and effective team dynamics.
  • Conduct regular one-on-one meetings and performance reviews with Block Managers, ensuring continuous improvement and development.
  • Foster a collaborative and results-driven team culture, promoting best practices, knowledge sharing, and adherence to Health & Safety standards.
  • Address any performance or team-related issues, using conflict management skills to maintain a harmonious and productive work environment.

Client Relationship Management:

  • Act as the main point of contact for key clients, managing client expectations and ensuring the highest level of satisfaction with property management services.
  • Regularly review service delivery with clients, including property owners, residents, and landlords, and address any concerns in a professional and timely manner.
  • Develop and maintain strong relationships with key stakeholders, such as residents’ associations, service contractors, and local authorities.

Operational Oversight:

  • Ensure Block Managers are effectively managing day-to-day operations, including property inspections, maintenance, and emergency response.
  • Oversee the preparation and management of service charge budgets, ensuring accuracy and compliance with agreed budgets.
  • Monitor property performance, including financial health, maintenance schedules, and tenant satisfaction, and take corrective action where necessary.

Compliance & Risk Management:

  • Health & Safety Compliance: Ensure that all residential blocks under management comply with all relevant Health & Safety regulations, building codes, and fire safety requirements. Regularly audit sites to ensure compliance with current legislation and best practice.
  • Conduct regular risk assessments and property inspections, identifying hazards and ensuring that safety protocols are in place.
  • Ensure that all necessary safety documentation, such as fire risk assessments and maintenance records, are up to date and accessible.
  • Stay updated with industry trends, changes in Health & Safety regulations, and best practices to ensure continuous compliance.
  • Respond promptly and appropriately to any incidents or accidents, ensuring proper reporting and follow-up in line with legal obligations.

Presenting & Public Speaking:

  • Represent the company at client meetings, residents’ forums, and industry events, delivering presentations on property management topics and updates.
  • Lead meetings with clients, contractors, and residents' associations, ensuring clear communication and effective presentation of ideas and solutions.
  • Organise and present at internal and external events, ensuring the firm’s expertise is effectively communicated to various stakeholders.

Conflict Management & Resolution:

  • Act as the key escalation point for managing disputes or complaints from residents, contractors, or clients, using advanced conflict management techniques to resolve issues.
  • Develop and implement strategies for proactively managing tenant and resident relations to minimise disputes.
  • Ensure that all legal and contractual obligations are upheld in conflict situations, and manage the resolution process efficiently.

Strategic Planning & Growth:

  • Contribute to the strategic development and growth of the property management function, identifying opportunities for expansion or service improvements.
  • Support business development activities, including attending client pitches and assisting in tender submissions.
  • Continuously review internal processes to drive operational efficiencies and improve service delivery.

Reporting & Performance Monitoring:

  • Review and analyse property performance, financial data, and client feedback, preparing comprehensive reports for senior management.
  • Monitor and evaluate Block Managers’ adherence to KPIs and SLAs, identifying areas for improvement.
  • Ensure timely and accurate reporting of all key operational metrics to senior management.


Experience Required:

  • A proven track record in managing a team of Block Managers.
  • Previous experience in leading and managing teams within a property management setting.
  • Strong experience in handling conflict management, presenting, and public speaking at both client and internal levels.


Qualifications Required:

  • MIRPM (Member of the Institute of Residential Property Management) or working towards it.
  • AssocRICS (Associate Member of the Royal Institution of Chartered Surveyors) or equivalent qualification.
  • A valid driving licence and access to a vehicle, as travel between sites is required.


Skills Required:

  • Proven leadership and management skills with the ability to motivate and guide a team of professionals.
  • Strong conflict resolution and negotiation skills, with the ability to manage difficult situations diplomatically.
  • Excellent communication and public speaking skills, with experience in delivering presentations to a range of stakeholders.
  • In-depth knowledge of residential property management regulations, including service charge budgeting, health & safety, and tenant relations.
  • Proficient in property management software and MS Office Suite.
  • Ability to manage time effectively, prioritising tasks and meeting deadlines.


Personal Attributes Required:

  • Strong interpersonal skills with the ability to build relationships with both internal and external stakeholders.
  • Highly organised and detail-oriented, with the ability to manage multiple priorities simultaneously.
  • Ability to remain calm under pressure and maintain a positive outlook in challenging situations.
  • Adaptable and proactive, with a forward-thinking approach to problem-solving and service improvement.
  • Strong commercial awareness with a focus on delivering results and maintaining high levels of client satisfaction.


Location: Hybrid Role with 2 days in office near Portsmouth and 3 days at home or travel across the region to meet with Block Managers, clients, and contractors.


Hours: Full-time, Monday to Friday, 8am-4pm (2 days in office)


Salary: £50-60,000pa, plus benefits package (including car allowance, pension, and bonus).


If you have the required skill set and experience and want to be a part of reputable business with career advancement and multiple benefits; apply to this role ASAP or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 10899

  • Regional Property Management Leader

    2 weeks ago

    Hampshire, United Kingdom Dove & Hawk Full time

    Job OverviewWe are seeking an experienced Regional Property Management Leader to oversee a team of Block Managers and drive the efficient management of residential blocks within the assigned area.About the RoleThis leadership position involves strategic oversight, mentoring, and operational management, with a strong focus on maintaining compliance with...

  • Regional Property Manager

    2 weeks ago

    Hampshire, UK, South East England, United Kingdom Dove & Hawk Full time

    REGIONAL PROPERTY MANAGER - HAMPSHIRE - £50-60,000PAJob Purpose:The Regional Property Manager will oversee a team of 5 Block Managers, ensuring the efficient and effective management of residential blocks within the assigned area. This leadership role involves strategic oversight, mentoring, and operational management, with a strong focus on maintaining...

  • Property Condition Inspector

    3 weeks ago

    Hampshire, United Kingdom Stride Resourcing Full time

    About the RoleWe are seeking a seasoned Property Condition Inspector to join our team in the Hampshire region on a contract basis. As a key member of our team, you will be responsible for inspecting properties, assessing their condition, and recommending necessary repairs or upgrades.Key ResponsibilitiesConduct thorough property inspections to document...

  • Property & Estates Manager

    3 weeks ago

    Hampshire, United Kingdom Berry Recruitment Full time

    Property & Estates Manager required for a short term interim role( 2-3 months) with a regional Council. To lead and manager all aspects of the Property and Estates Service.Managing the maintenance of all commercial, operational, civic, and leisure property assets. Overseeing capital projectsFinancial ManagementLeadership of a large team.Strong customer...

  • Property Maintenance Surveyor

    6 months ago

    Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    Job Title: Property Maintenance SurveyorLocation: Based from home with frequent travel required to our developments in England & WalesBenefits: Competitive salary, company car or car allowance, plus Colleague benefits​Its exciting times here at Churchill Estates Management. As part of the Churchill group, we are currently undertaking a significant...

  • Regional Sales Director

    4 weeks ago

    Hampshire, United Kingdom Churchill Living Ltd Full time

    Regional Sales and Marketing DirectorWe are Churchill Retirement Living, a leading company in the UK retirement house building sector. We are a family-run, privately-owned and award winning business, including being ranked among the top companies to work for.About the RoleYou will lead our regional sales and marketing function, shaping and implementing...

  • Residential Property Condition Inspector

    2 weeks ago

    Hampshire, United Kingdom Stride Resourcing Full time

    Ideally suited for a detail-oriented professional, this role as Residential Property Condition Inspector requires you to inspect kitchens, bathrooms, and doors in our clients properties across the Hampshire region. You will be responsible for assessing their condition and recommending necessary repairs or upgrades.Key ResponsibilitiesConduct regular property...

  • Property Manager

    1 month ago

    Romsey, Hampshire, United Kingdom Jackson Sims Recruitment Full time €40,000 - €50,000

    Property Manager - Block Management Hours: Monday - Friday 9-5:30pmType: RemotePortfolio Location: Hampshire & DorsetPortfolio size: Around 400 units Superb opportunity for career progression within a growing company that specialises inBlock Management. Your role will be within a small team managing existing and new clients and participate in the growth...

  • Residential Property Conveyancer

    23 hours ago

    Farnborough, Hampshire, United Kingdom Henderson Scott UK Full time

    A renowned law firm and trusted provider of legal services for individuals, families, and businesses across the UK and internationally, recently recognized as a "Leading Firm 2024" by Legal 500 and included in the Times' "Best Law Firms 2024," . They take pride in their long-standing reputation for excellence, innovation, and a people-focused approach. This...

  • Residential Property Conveyancer

    20 hours ago

    Farnborough, Hampshire, United Kingdom Henderson Scott UK Full time

    A renowned law firm and trusted provider of legal services for individuals, families, and businesses across the UK and internationally, recently recognized as a "Leading Firm 2024" by Legal 500 and included in the Times' "Best Law Firms 2024," . They take pride in their long-standing reputation for excellence, innovation, and a people-focused approach. This...

  • Property Manager

    9 hours ago

    Romsey, Hampshire, United Kingdom Jackson Sims Recruitment Full time €50,000

    Property Manager - Block ManagementHours: Monday - Friday 9-5:30pmType: RemotePortfolio Location: Hampshire & DorsetPortfolio size: Around 400 unitsSuperb opportunity for career progression within a growing company that specialises inBlock Management. Your role will be within a small team managing existing and new clients and participate in the growth of...

  • Property Manager

    5 hours ago

    Romsey, Hampshire, United Kingdom Jackson Sims Recruitment Full time €50,000

    Property Manager - Block ManagementHours: Monday - Friday 9-5:30pmType: RemotePortfolio Location: Hampshire & DorsetPortfolio size: Around 400 unitsSuperb opportunity for career progression within a growing company that specialises inBlock Management. Your role will be within a small team managing existing and new clients and participate in the growth of...

  • Regional Sales

    6 months ago

    Hampshire, United Kingdom Churchill Retirement Living Ltd Full time

    Job Title: Regional Sales & Marketing DirectorLocation: Ringwood (regional Head Office)Region: Hampshire, Dorset, Wiltshire, Oxfordshire, Somerset, Devon, and CornwallWe are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector. We are a family-run, privately-owned and award winning business, including being...

  • Regional Operations Director

    2 weeks ago

    Hampshire, United Kingdom Churchill Estates Management Ltd Full time

    We are seeking an experienced Regional Operations Director to oversee our operations in the Portsmouth and Guildford areas. This is a unique opportunity to lead a team of professionals in delivering exceptional customer service and achieving targeted profitability.About the RoleThe successful candidate will have proven experience in managing teams,...

  • Commercial Property Solicitor

    3 months ago

    Petersfield, Hampshire, United Kingdom JMC Legal Recruitment Full time

    This practice punches well above their weight in the Real Estate space and attracts lawyers from leading regional practices. This firm are looking for a Commercial Property Solicitor 1-4 years PQE to join their flourishing Petersfield, Hampshire office. The Firm The team finds that good results are achieved by working closely with clients and building up...

  • Commercial Property Solicitor

    3 months ago

    Petersfield, Hampshire, United Kingdom JMC Legal Recruitment Full time

    This practice punches well above their weight in the Real Estate space and attracts lawyers from leading regional practices. This firm are looking for a Commercial Property Solicitor 1-4 years PQE to join their flourishing Petersfield, Hampshire office. The Firm The team finds that good results are achieved by working closely with clients and building up...

  • Senior Property Manager

    23 hours ago

    Basingstoke, Hampshire, United Kingdom Worth Recruiting Full time €21,000 - €35,000

    Worth Recruiting – Property Industry Recruitment SENIOR RESIDENTIAL PROPERTY MANAGER – Residential Lettings Location: Basingstoke, RG21 Salary: £35k Position: Permanent – Full Time A highly successful, independent Lettings & Property Management agency covering the Basingstoke area are looking to recruit a Senior Property Management to help...

  • Senior Property Manager

    20 hours ago

    Basingstoke, Hampshire, United Kingdom Worth Recruiting Full time €21,000 - €35,000

    Worth Recruiting – Property Industry Recruitment SENIOR RESIDENTIAL PROPERTY MANAGER – Residential Lettings Location: Basingstoke, RG21 Salary: £35k Position: Permanent – Full Time A highly successful, independent Lettings & Property Management agency covering the Basingstoke area are looking to recruit a Senior Property Management to help...

  • Commercial Property Lawyer/Senior Lawyer

    3 months ago

    Petersfield, Hampshire, United Kingdom JMC Legal Recruitment Full time

    This practice punches well above their weight in the Real Estate space and attracts lawyers from leading regional practices. This firm are looking for a Commercial Property Solicitor 1-4 years PQE to join their flourishing Petersfield, Hampshire office. The team finds that good results are achieved by working closely with clients and building up trust and...

  • Commercial Property Lawyer/Senior Lawyer

    3 months ago

    Petersfield, Hampshire, United Kingdom JMC Legal Recruitment Full time

    This practice punches well above their weight in the Real Estate space and attracts lawyers from leading regional practices. This firm are looking for a Commercial Property Solicitor 1-4 years PQE to join their flourishing Petersfield, Hampshire office. The team finds that good results are achieved by working closely with clients and building up trust and...