Reed- UNLIMITED | Technical Support Specialist | united kingdom
5 days ago
TucsenPhotonics is looking for a technically minded science oriented support expert who can help customers use, test and integrate their products. Tucsen produce scientific grade cameras for use in academic research (microscopy, physics, spectroscopy, etc.) and also as components within scientific instruments (Screening, testing, analyzing machines).
The primary role of the Technical Support Specialist is to provide pre-and post-sales product and integration support relating to TucsenPhotonics camera products.
The position will work alongside an existing TucsenPhotonics global sales and support team to provide front line product support and assist integrators with software support.
The position will require you to learn camera technology and the software used to control the cameras including programming basic example applications.
The position is based in the UK office in central Birmingham. You are expected to be at the office unless working on a project or with customers which requires you to be off site. Occasionally you may be expected to work outside classical UK business hours to reach customers located in central Europe and West Coast United States.
The salary depends on exprience and qualifications - A fresh graduate will differ from an experienced employee or someone with higher academic experience (Masters/PhD)
Duties
- Understanding products, software and use cases.
- Track and manage all technical support requests
- Arranging support sessions with counterparts in the China offices
- Assist customers integrating our cameras using our SDK
- Create customer support material
- Performing product tests and investigations
- Support the existing field sales team
- Assist sales by attending demonstrations and trade shows
- Other duties assigned by management.
Job Requirements
- Interest in Microscopy and Imaging technology
- Competent in C++
- Experience with Linux & Python strong positive
- Excellent customer relationships and interpersonal skills
- Proficiency to follow up and meet deadlines
- Ability to act with discretionary decision making
- Self-motivated
- Flexibility to work outside traditional working hours
-
united kingdom Reed- UNLIMITED Full timeTucsenPhotonics is looking for a technically minded science oriented support expert who can help customers use, test and integrate their products. Tucsen produce scientific grade cameras for use in academic research (microscopy, physics, spectroscopy, etc.) and also as components within scientific instruments (Screening, testing, analyzing machines). The...
-
united kingdom Reed- UNLIMITED Full timeMINIMUM QUALIFICATIONS:8+ years experience as a Solution Architect, Technical Consultant or Partner/Sales/Solutions EngineerExperience communicating to technical and business audiencesKnowledge of the enterprise software space and I.T. management areas such as device and mobile managementExperience with identity, provisioning, security, networking and other...
-
united kingdom Reed- UNLIMITED Full timeMINIMUM QUALIFICATIONS: 8+ years experience as a Solution Architect, Technical Consultant or Partner/Sales/Solutions Engineer Experience communicating to technical and business audiencesKnowledge of the enterprise software space and I.T. management areas such as device and mobile managementExperience with identity, provisioning, security, networking and...
-
united kingdom Reed- UNLIMITED Full timeFed up of chatting to parcels and looking for the Job Satisfaction you’re missing? Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members journey and get...
-
Reed- UNLIMITED | Senior Developer
4 days ago
united kingdom Reed- UNLIMITED Full timeRole purpose Senior Developer is responsible for developing and maintaining user-centric products for Christian Aid’s web systems. You will work with the technical lead, leveraging your strong expertise in both front-end and back-end development to analyse complex problems and opportunities identified by stakeholders and user feedback. You will then...
-
Reed- UNLIMITED | Senior Developer
3 days ago
united kingdom Reed- UNLIMITED Full timeRole purpose Senior Developer is responsible for developing and maintaining user-centric products for Christian Aid’s web systems. You will work with the technical lead, leveraging your strong expertise in both front-end and back-end development to analyse complex problems and opportunities identified by stakeholders and user feedback. You will then...
-
united kingdom Reed- UNLIMITED Full timeJob Title: Mortgage & Protection Administrator Reporting to: Administration Manager Purpose of the Role:Provide efficient administrative support to advisers, ensuring applications for mortgages, protection, and general insurance are processed accurately, promptly, and compliantly. Key ResponsibilitiesGeneral Duties: Maintain a professional image to uphold...
-
united kingdom Reed- UNLIMITED Full timeJob Title: Mortgage & Protection Administrator Reporting to: Administration Manager Purpose of the Role: Provide efficient administrative support to advisers, ensuring applications for mortgages, protection, and general insurance are processed accurately, promptly, and compliantly. Key Responsibilities General Duties: Maintain a professional image...
-
united kingdom Reed- UNLIMITED Full timeWhat are the requirements? You don’t need any previous experience to join our friendly team, just bring yourself and a positive attitude (plus a full UK or EU driving licence of course), and our amazing training team will do the rest! Some deliveries will involve the handling of alcohol products. For this reason, you must be over 18 to apply. Driving...
-
united kingdom Reed- UNLIMITED Full timeDelivery Driver Park Royal, London Join Ocado Logistics. We’re always on the move! We're looking for friendly drivers who are proud to deliver outstanding customer service. Day-to-day you’ll be ensuring customer orders arrive safely and with a smile. It’s a vital job that involves being out on the road whatever the weather. In return, we provide...
-
united kingdom Reed- UNLIMITED Full timeJoin Ocado Logistics. We’re always on the move! We're looking for friendly drivers who are proud to deliver outstanding customer service. Day-to-day you’ll be ensuring customer orders arrive safely and with a smile. It’s a vital job that involves being out on the road whatever the weather. In return, we provide pre-planned route maps and pre-loaded...
-
united kingdom Reed- UNLIMITED Full timeWe are looking for a new Office Administrator to join our young and friendly team! Based in Four Ashes, Wolverhampton, we are a small family run business with very fast-paced environment and expanding quickly in our industry. We are seeking a proactive and organised team player to ensure seamless operations in our day to day business. Reporting directly to...
-
united kingdom Reed- UNLIMITED Full timeWe are looking for a new Office Administrator to join our young and friendly team! Based in Four Ashes, Wolverhampton, we are a small family run business with very fast-paced environment and expanding quickly in our industry. We are seeking a proactive and organised team player to ensure seamless operations in our day to day business. Reporting directly to...
-
united kingdom Reed- UNLIMITED Full timeAre you a recent graduate and looking for a career in financial services? Fleet Street Wealth will be a great fit if you enjoy autonomy, having your opinions both heard and acted upon and want a supportive and structured environment, with mentoring, in which to grow without being micro-managed. We pride ourselves in being a forward-thinking company,...
-
united kingdom Reed- UNLIMITED Full timeWORKING PATTERN: Flexible Mixed Start times between 7am and 1pm and end times between 3pm and 9pmMaximum of 5 out of 7 days (based on a Monday-Sunday week)Maximum of 25% weekend days over a 4 week period START DATE: 3rd February 2025 About this opportunity Do you want to be part of a team that makes a genuine difference to customers? We're currently looking...
-
united kingdom Reed- UNLIMITED Full timeWORKING PATTERN: Flexible Mixed Start times between 7am and 1pm and end times between 3pm and 9pm Maximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 25% weekend days over a 4 week period START DATE: 3rd February 2025 About this opportunity Do you want to be part of a team that makes a genuine difference to customers? We're currently...
-
united kingdom Reed- UNLIMITED Full timeAs one of the fastest-growing Colleges in the UK, delivering courses from entry level right up to Masters degrees, Weston College is an inspiring place to work. Why not join us as a Practice Educator in Health? We have multiple vacancies available, and we are happy to accept applications for both full-time and part-time working hours (up to 37 hours per...
-
united kingdom Reed- UNLIMITED Full timeAs one of the fastest-growing Colleges in the UK, delivering courses from entry level right up to Masters degrees, Weston College is an inspiring place to work. Why not join us as a Practice Educator in Health? We have multiple vacancies available, and we are happy to accept applications for both full-time and part-time working hours (up to 37 hours per...
-
united kingdom Reed- UNLIMITED Full timeAre you an experienced Electrical Design Engineer with experience in Allen Bradley or Siemens control systems, EPLANPro Panel, and AutoCAD? This role is perfect for someone with a background in automation architectures, inverters, and control wiring, especially in the logistics or warehousing sectors. If you have 5+ years of design experience and are eager...
-
united kingdom Reed- UNLIMITED Full timeAre you an experienced Electrical Design Engineer with experience in Allen Bradley or Siemens control systems, EPLAN Pro Panel , and AutoCAD ? This role is perfect for someone with a background in automation architectures, inverters, and control wiring, especially in the logistics or warehousing sectors. If you have 5+ years of design experience and are...