Fabrication Production Engineer

2 weeks ago


Edinburgh, United Kingdom Primis Full time
Our client is one of the UK's largest technology providers for the hospitality industry. Their products are utilized by over 11,000 pubs, restaurants, and hotels, including prominent brands like Pizza Express and All Bar One.

They offer solutions designed to empower their customers to succeed, featuring mobile apps for ordering and web apps that enhance consumer engagement through loyalty programs and reservations. By integrating these solutions with their EPoS (till) system, they enable hospitality brands to gain valuable insights into customer behaviour and preferences, helping them thrive in an increasingly competitive market.

They are looking to hire a passionate and driven Production Operations Engineer ready to make a significant impact on their ProdOps team. They are looking for someone with operational expertise and tenacity to help them achieve operational excellence and stability in their services.

Foster strong relationships with Development, Platform, and DevOps teams to deliver responsive and knowledgeable service.
Own and improve incident triage, monitoring frameworks, dashboards, and capacity analytics.
Participate in On-Call cover and Incident Response, ensuring key SLOs for availability and performance are upheld.
Experience in application or web services support, operations, or delivery teams.
Proficient in scripting (PowerShell, T-SQL) and comfortable with monitoring and logging toolsets.
Experience: Minimum 2+ years in production environments, with a preference for experience in Managed Services Providers or cloud technologies.
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