Area Manager

3 days ago


City of London, United Kingdom Hestia Housing Support Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. The service you will work in….
Our Domestic Abuse Services at Hestia are going through a period of change and so we have a unique opportunity for an Area Manager to join us on an interim basis to provide some additional support.
This role will be predominantly covering our community based services including mobilising and demobilising contracts however due to the ever changing environment there may be a need to support with accommodation based services too. As an Area Manager at Hestia, you will play a crucial role in our Domestic Abuse Team. To contribute to the development of Hestia's strategic objectives and organisational annual planning processes.
To identify and implement opportunities to improve service delivery in line with achieving required outcomes by developing a SMART annual, integrated business plan for your area.
To ensure services use Hestia's policies, procedures and processes to achieve objectives and to contribute to the continuous improvement of these.
To work with the New Business and Development Team to identify new business opportunities, inform Hestia's tender submissions and bring new services into management through careful implementation planning and processes in consultation with the to address capacity.
To ensure that services meet their contractual and legal obligations through an effective programme of scheme audits, and that satisfactory health and safety systems are in place.
To work with internal colleagues regarding external messaging to influence and provide solutions at Local and Central level.
To plan, negotiate and manage the budget and ensure that income and expenditure are in line with projected figures and mitigate for any variance.
To excel in this role, you should possess:
Experience of successfully managing the conflicting demands of delivering services that are high quality, fully compliant with regulatory requirements and financially viable.
Significant experience of leading operational teams, managing, monitoring, and improving operational performance.
Significant success and experience of winning and implementing new business.
Experience of business and financial planning and the management of significant budgets.
Track record of successful experience of complex contract and commissioner negotiations.
Significant experience of Housing Management and leading services supporting a breadth of Service User needs.
Flexible, agile thinking management style, able to adapt between user led and directive as appropriate.
Able to horizon scan, analyse and interpret data, trends and risks and best position the organisation for success.
Our commitment to Equality, Diversity, and Inclusion
We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We encourage interested candidates to apply as soon as possible to ensure their application is considered.
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