Service Reporting Analyst

6 days ago


Wiltshire, United Kingdom Whitehall Resources Ltd Full time
Job Description

Service Reporting Analyst - SC Cleared
Whitehall Resources are currently looking for a Service Reporting Analyst - SC Cleared.
You will be required to use an FCSA Accredited Umbrella Company for this role.
Must not have been outside of the UK for more than 6 months in the last 5 years.
This role will be 100% onsite 5 days a week.
Key Requirements:
- Gather data from various sources, analyse it, and compile it into comprehensive reports.
- Create and maintain reports that highlight key metrics and trends.
- Develop data visualization tools to help stakeholders understand complex data.
- Identify and analyse trends or patterns in complex data sets.
- Work with all towers to understand their reporting needs and fulfil them.
Key Experience:
- ITIL V4 Foundation certification required, further ITIL certifications are desired.
- Proficiency in analysing large datasets to identify trends, patterns, and insights.
- Attention to detail in data handling and reporting.
- Written and verbal communication skills to present data findings clearly to stakeholders.
- Problem-solving skills to identify issues and develop effective solutions.
- Manage multiple tasks and projects simultaneously, ensuring timely delivery of reports.
- Understanding of business operations and the ability to align data analysis with business goals.
- Understanding of Service Management Framework.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.



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