Product Management Leader
4 days ago
About NCR Atleos:
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Job Summary:
We are seeking a highly skilled and experienced Product Management Leader for Services to join our team. This role is pivotal in driving the growth and optimization of our Services under the Service First banner. The successful candidate will be responsible for Service Offer Development, Pricing, SMEs/Sales, Playbooks, Renewals, and Competition.
Key Responsibilities:
Service Offer Development:
- Lead the development of new service offerings to meet market demands and company objectives.
- Conduct market research to identify customer needs, service gaps, and emerging trends.
- Collaborate with cross-functional teams, including engineering, marketing, service operations and customer services management and to design and implement innovative service solutions.
- Define service specifications, requirements, and success metrics.
- Manage the service development lifecycle from concept to launch, ensuring timely delivery and quality.
Pricing Strategy:
- Develop and implement competitive pricing strategies to maximize profitability and market share.
- Conduct pricing analysis, including cost analysis, value-based pricing, and competitive benchmarking.
- Monitor and adjust pricing strategies based on market feedback, performance metrics, and financial goals.
- Work with finance and sales teams to develop pricing models and discount structures.
SMEs/Sales Collaboration:
- Work closely with Subject Matter Experts (SMEs) and sales teams to drive service adoption and revenue growth.
- Provide training and support to sales teams on service offerings, value propositions, and competitive positioning.
- Develop sales tools, presentations, and materials to enhance service sales efforts.
- Participate in customer meetings and presentations to support sales initiatives and gather feedback.
Playbooks:
- Create and maintain comprehensive playbooks to ensure consistent and high-quality service delivery.
- Standardize processes, best practices, and service delivery methodologies across service teams.
- Continuously update playbooks based on feedback, performance data, and evolving service needs.
- Ensure playbooks are easily accessible and utilized by relevant teams.
Renewals Management:
- Oversee the service renewals process to maintain high customer satisfaction and retention rates.
- Develop strategies to increase renewal rates, reduce churn, and identify upsell opportunities.
- Collaborate with customer success and account management teams to address renewal challenges and opportunities.
- Analyze renewal data and customer feedback to identify trends and areas for improvement.
Competitive Analysis:
- Conduct thorough competitive analysis to identify market opportunities, threats, and industry trends.
- Develop strategies to differentiate our services from competitors and capitalize on market opportunities.
- Monitor competitor activities, including service offerings, pricing, and marketing strategies.
- Provide regular reports and insights to senior management on competitive landscape and strategic recommendations.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
- Proven experience in product management, preferably in a services-oriented role.
- Strong understanding of service development, pricing strategies, and competitive analysis.
- Excellent communication, presentation, and collaboration skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strategic thinker with a focus on execution and results.
- Proficiency in data analysis, market research tools, and project management software.
- Strong leadership and team management skills.
Why NCR Atleos :
- # 1 largest ATM deployer in the world
- # 1 largest independent ATM network
- # 1 in multi-vendor ATM software
- # 1 provider of assisted self-service terminals
- Top 10 provider of banking software & SaaS
What NCR Atleos can offer you :
- The unique opportunity to work with industry-leading ATM expertise.
- Competitive executive compensation package and bonus structure.
- Group Medical Insurance and Life/Accident Insurance.
- Free LinkedIn Trainings & Development Programs.
- Excellent Career Progression.
- Competitive refer a friend scheme.
- Confidential wellbeing and counselling support.
- Subsidised gym membership.
- Competitive pension scheme.
- Life insurance
- Cycle to Work
- Retail Discounts
- Excellent Incentive Plans
- Annual Leaves
- Opportunities for professional growth and advancement.
- Diverse backgrounds to learn from and work with.
- An open-minded culture with innovative, Collaborative autonomous teams.
- Business Resource Groups to help you feel connected, valued and seen (Black Professionals Forum @ NCR Atleos, Disability Alliance @ NCR Atleos, Tech Community @ NCR Atleos, Women in Networking @ NCR Atleos, and more).
- A clear set of company values that guide everything we do: Accountability, Collaboration and Innovation.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement:
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies:
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
-
Product Management Leader
1 week ago
Dundee, United Kingdom Ncr Atleos Full timeJob Description About NCR Atleos: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access.Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: We are seeking a highly skilled and experienced...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom Ncr Atleos Full timeAbout NCR Atleos: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access.Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: We are seeking a highly skilled and experienced Product Management...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Summary: We are seeking a highly skilled and experienced Product...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Summary: We are seeking a highly skilled and experienced Product...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Summary: We are seeking a highly skilled and experienced Product...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos:NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: We are seeking a highly skilled and experienced Product Management...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos:NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: We are seeking a highly skilled and experienced Product Management...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos:NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: We are seeking a highly skilled and experienced Product Management...
-
Product Management Leader
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos:NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: We are seeking a highly skilled and experienced Product Management...
-
Engineering Leader
17 hours ago
Dundee, Dundee City, United Kingdom CV Library Full timeJob Description: Engineering Leader CV Library is seeking an experienced Engineering Leader to join their team in Dundee. As an Engineering Leader, you will be responsible for providing engineering advice and coaching to the team, as well as managing and optimising existing production machinery or facility availability and efficiency. A strong understanding...
-
Product Release Manager
4 weeks ago
Dundee, Dundee City, United Kingdom Abbott Full timeThe Opportunity">Abbott Rapid Diagnostics, a global leader in point-of-care diagnostics, seeks a highly skilled Product Release Manager to join its Dundee Operations department.This exciting opportunity will leverage your expertise in quality assurance and operations to ensure the safe and timely release of high-quality products. As a key member of the team,...
-
Product Management Leader
2 weeks ago
Dundee, Scotland, Scotland, United Kingdom NCR Atleos Full timeAbout NCR Atleos:NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Summary: We are seeking a highly skilled and experienced Product Management...
-
Product Owner
6 months ago
Dundee, United Kingdom Jenson Fisher Consulting Full timeAre you an experienced Product Owner looking to work for a forward thinking, commercial business? Do you have a passion for technology and relationship building? Would you like to contribute to a remarkable business widely acknowledged as leaders in their field? If so, read on! Jenson Fisher are delighted to be partnering with our unique client based in...
-
Fruit Production Lead
2 days ago
Dundee, Dundee City, United Kingdom AGM Forbes Full timeAn exciting opportunity exists for a highly motivated and ambitious individual to lead our 30-acre soft fruit business in Angus.About the RoleAs our new leader, you will be responsible for driving growth and expansion plans over the next five years. Strong leadership skills and experience in harvest/production management are essential.A recently refurbished...
-
Production Supervisor
6 months ago
Dundee, United Kingdom Dover Fueling Solutions Full time**Production Supervisor (Value Stream Leader)** **Dover Fueling Solutions - Broughty Ferry, Dundee** **Full Time, Permanent** **Dover Fueling Solutions, (DFS), comprises the most trusted names in the fuel industry and have been global leaders in driving innovation for over 100 years. DFS, the industry's 1st end-to-end fueling solution, provides advanced...
-
Store Management Leader
4 weeks ago
Dundee, Dundee City, United Kingdom Footasylum Full timeOverviewWe are seeking a Store Management Leader to join our team in Dundee. As a key member of our retail staff, you will be responsible for driving sales and customer satisfaction while adhering to company policies.About the RoleThis exciting opportunity involves overseeing daily store operations, developing strategies to improve customer service and drive...
-
Fruit Production Director
2 days ago
Dundee, Dundee City, United Kingdom AGM Forbes Full timeAGM Forbes is seeking a visionary leader to drive the growth of our 30-acre soft fruit business in Angus. As Fruit Production Director, you will be responsible for overseeing the entire production process, from harvest management to crop planning and logistics.The ideal candidate will have a strong background in farming or fruit production, with experience...
-
Product Specialist
7 days ago
Dundee, United Kingdom Peopleforce Recruitment Ltd Full timePeopleforce Recruitment Product Support Investigator Here at Peopleforce Recruitment we are hiring for a Product Support Investigator to join our long standing client, a global leader within the healthcare industry, at their site in Dundee. You would be joining as part of the Product Support Team, being primarily responsible for the logging, assessment of...
-
Product Specialist
4 days ago
Dundee, United Kingdom Peopleforce Recruitment Ltd Full timePeopleforce Recruitment Product Support Investigator Here at Peopleforce Recruitment we are hiring for a Product Support Investigator to join our long standing client, a global leader within the healthcare industry, at their site in Dundee.You would be joining as part of the Product Support Team, being primarily responsible for the logging, assessment of...
-
Product Specialist
1 week ago
Dundee, United Kingdom CV-Library Full timePeopleforce Recruitment Product Support Investigator Here at Peopleforce Recruitment we are hiring for a Product Support Investigator to join our long standing client, a global leader within the healthcare industry, at their site in Dundee. You would be joining as part of the Product Support Team, being primarily responsible for the logging, assessment of...