Customs Operations Manager

3 weeks ago


Dover, United Kingdom Willis Global Full time
Job Description

Our client, a successful third-party freight forwarding and independent customs clearance agent are looking for a Customs Operations Manager to join their team and offices based in Dover, Kent.

On Offer:

  • The opportunity to join a financially credible company with excellent market reputation.
  • An exciting new leadership role based at new modern offices.
  • An attractive salary up to £50,000 (£60K OTE), dependent on skills and experience.
  • Brand new modern freehold office working facilities.
  • Monday – Friday working pattern.


Main Purpose of the Role:

The Customs Operations Manager, will report to the Director. The ideal candidate will manage, mentor and motivate a team of customs clearance staff and optimise the efficiency and performance of the businesses customs clearance operations.


Duties and Responsibilities of the Customs Operations Manager:

  • Working as part of the management team.
  • Staff management (Mentoring, motivating and supporting the team).
  • Hands on Customs Clearance operations management.
  • Profit & Loss responsibility.
  • Problem solving where required.
  • Identifying areas to improve the efficiency of the business.
  • Key Account Management.
  • Business development (existing clients & new opportunities).
  • Generating & Calculating quotations.
  • Compliance management.
  • Facilities management.
  • Attending the weekly operations / sales / management meetings.


To Be Considered:

  • Extensive Customs Clearance experience.
  • Man Management / Team Leadership experience.
  • Excellent communication skills (both verbal and written).
  • Good organisational skills.
  • Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)
  • Confident communicator. (Written and verbal)
  • A positive and engaging personality.
  • Can do sales / customer service orientation.
  • Strong work ethic.
  • Good attention to detail.
  • Calm under pressure.


For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry



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