Senior Credit Controller

1 day ago


City of London, United Kingdom Pavilion Recruitment Solutions Full time
Job Description

Senior Credit Controller – Permanent

Salary £46,000 plus bonus & benefits

London/ hybrid

Hybrid model 2-3 days in office, likely to be 3 days whilst training


Role overview:

  • Prepare and issue monthly broker statements of accounts.
  • Allocate funds received and request closings and slips from Brokers.
  • Pursue debtors frequently by telephone, email, teams meeting to secure payment.
  • Identify and escalate NOC from aged debt.
  • Build strong relationships with internal and external stakeholders to progress collection process.
  • Be responsible for engaging and chairing regular meetings with each business unit to address any credit control issues and escalations.
  • Provide oversight to existing processes, challenging any redundant requirements as model evolves and ensure we deliver continuous improvements.
  • Analyse and identify inconsistencies and record errors in booked premium, liaise with technical team to correct booked entries.
  • Resolution of unallocated cash, provide constructive feedback on issues which have resulted in mis posting to unallocated cash.
  • Ad hoc duties as requested by management.


Role / person requirements:

  • Experience of Insurance Credit control ideally from a Lloyd’s broking or MGA background
  • Ideally 4+ years experience
  • Analytical problem solving approach, ability to identify and analyse problems, creating and implementing solutions, decision making skills
  • Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail and accuracy. Ability to complete large complex reconciliations on Broker accounts.
  • Excellent communication and interpersonal skills and conversing with external clients.
  • Proactive and a team player, time management skills and meeting deadlines.
  • Ability to multitask and meet SLAs.


Credit control team: 10 members

Role reports to: Credit Control Team Leader



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