Field Services Engineer(Energy Storage System)

4 weeks ago

Manchester, United Kingdom EcoFlow Full time
Job Description

About EcoFlow Inc.

  • EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
  • EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart , Flexible and Reliable residential power solutions to thousands of homes.

EcoFlow Vision

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

EcoFlow Mission

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.


Work at EcoFlow Inc.

At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests and needs, united in the mission to Power a New World . At EcoFlow, you will

  • Find reliable peers, savvy mentors and see new career perspectives;
  • Meet new challenges, solution possibilities and chances to show yourself;
  • See wider, grow faster and to be outstanding.


We're now looking for an associate-middle level Technical Service Engineer, this position is a full-time , home office(Located in Manchester is mandatory), with 60% travel frequency position.


Your challenges:

(1) Responsible for providing after-sales technical support of products for all EcoFlow product series;

(2) Maintain good relationships and work closely with EcoFlow key accounts and sales channels, collaborate with internal resources to ensure technical problems from delivery channels are appropriately solved;

(3) Record EcoFlow Product Solution decks and respective technical materials for product promotion and after-sales service related uses;

(4) Provide product demonstration, training, trial test support, and technical answers for EcoFlow installers, retailers and end-users;

(5) Stay tuned for industry trends, collect and record EcoFlow product technical feedback and product iteration suggestions for EcoFlow;

(6) Proactively manage other challenges at work.


Your profile includes:

(1) Min 3 years and above working experience as technical service engineers, previous working experience in solar panels, power storage, batteries electrical tools companies is preferred;

(2) Possess excellent communication skills in English, able to maintain effective communication with both EcoFlow teams and clients' side;

(3) Electrical engineering degree is preferred;

(4) Proficient in using tools such as MS Word, Excel, Visio and etc;

(5) Self-driven, prudent, patient, able to work on-site independently;

(6) Work well under only general supervision;

(7) Fluency in additional European languages considered a plus.


What we offer:

(1) Competitive salary package and performance based bonus;

(2) Flexibility of working type;

(3) A positive and warm team with transparent information transferring.


Why EcoFlow

"EcoFlow is among a number of tech startups that have a particular strength that can make them competitive on the global stage." ----Bloomberg

"The EcoFlow BLADE represents a new generation of mowers that dispense with the need for an electronic fence." ----The Wall Street Journal

"The product was impressively well designed back then and the company’s products have only gotten better." ----Forbes


We are looking forward for your joining


Website:

Social Media: Facebook | Twitter | Instagram | YouTube

EU Headquarter Address: EcoFlow Deutschland GmbH, Speditionsstrasse 17, 40221 Düsseldorf, Germany

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