Global Systems
2 weeks ago
Location: City of London (Hybrid 3 days in office vs 2 wfh)
Job Title: Global Systems & Solutions Manager
Reporting to: Global Managing Director of Operations
Start date: Q1 2025
About us:
Skills Alliance is truly specialist staffing business focused exclusively on the life sciences sector. Across our three specialist brands, we provide a truly holistic service to the market at every stage of their lifecycle.
For the past 20 years, we have been providing innovative and bespoke recruitment solutions that facilitate our clients need to hire exceptional talent quickly. To date we count many of the leading pharmaceutical, biotechnology, biopharma and CROs as our partners, and we are proud to be contributing to the discovery, development and distribution of safe and effective therapeutics across the globe.
Summary:
As the Systems and Solutions Manager at Skills Alliance, you’ll be responsible for owning and maintaining our internal data and reporting. You will leverage analytics tools to generate actionable insights for key stakeholders. You will use multiple data streams and systems to support strategic decision-making. You’ll build strong relationships with operational leadership, business partners, and functional teams in alignment with Skills Alliance’s Mission and Core Values.
Key Responsibilities:
Application Development:
- Build and manage data warehouse services to consolidate data across the organisation.
- Map internal data and reporting requirements and adopt a visualisation tool such as Power BI.
- Drive continuous improvement of existing ERP and CRM systems.
Data Analytics and systems management:
- Take on our data visualisation journey focused on data process improvements, review and development of Reporting (ideally via Power BI).
- Cleansing and auditing data to ensure it is fit for use.
- Create and maintain Power BI Reports to meet wide ranging business requirements at all levels.
- Utilising Microsoft technologies to capture and manipulate data.
- Supporting and training the sales & leadership team on their data journey.
- Create & provide data analytics reporting across our systems & applications.
- Be the main point of contact for our external systems providers and manage these relationships.
- Ensure the reliability, security, and scalability of our systems and infrastructure.
- Develop and manage data backup, disaster recovery, and business continuity plans.
- Implement processes to reduce risk and create cost efficiencies.
- Lead on and implement any system changes.
Required Skills and Expertise
- Proven experience with reporting, systems management, and data analysis.
- A working knowledge of data warehousing and visualisation or business intelligence platforms such as Power BI
- A working knowledge of ERP and CRM systems, ideally Sage Intaact, Vincere and Hubspot
- Experience of selecting outsource partnerships for non-core support or difficult to recruit expertise.
- An ability to identify software needs
- Knowledge of architecture processes and performance reports of operating systems
- Solid experience working in a multinational environment, comfortable working with global team, including off-hours meetings or work to accommodate time zone differences.
- Broad working knowledge of IT systems & applications, contract agreements, and project management methodology.
Preferred skills and experience
- Recruitment industry experience ideal but not essential.
- Experience with sales and marketing automation tools e.g. ZoomInfo, SourceWhale, LinkedIn etc.
- Experience in recruitment technologies and tools, for example Mercury, Vincere or Bullhorn preferred.
- Experience with Tableau would be a plus.
- Ability to take on line management in the future as the team expands.
If interested please apply via easy-apply or reach out to
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