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Client Care Executive
2 months ago
Job Type: Full time
Contract Type: Permanent
As a Family Engagement Manager at HMP Pentonville, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
• Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services.
• Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
• Ability to contribute to the planning and development of Pact’s family work.
• Knowledge of safeguarding and child protection practices.
• If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.
Family Engagement Officer, Community Outreach Worker, Social Care Coordinator, Case Manager, Rehabilitation Support Officer, Family Support Worker, Prison Visitor Coordinator, Social Worker, Family Liaison Officer, Criminal Justice Case Worker, Family Welfare Officer, Reintegration Support Specialist, Community Engagement Officer, Custodial Support Specialist, Client Services Coordinator, Family Advocacy Officer, Child and Family Support Practitioner, Family Programme Coordinator, etc.
REF-(Apply online only)
