ServiceNow Technical Consultant

2 weeks ago

United Kingdom Hays Full time

Title: ServiceNow GRC Tech Consultant

Location: Remote

Job type: Contract

Note-According to client preference we can accept ILR holders and British Citizens only.

Key Responsibilities:

  • This role will be a unique opportunity to support in enhance the Group’s method in responding to the regulatory deadlines via the usage of ServiceNow. You will be playing a crucial part in the team, helping us deliver tooling requirements, solution design, test, and deploy into a business-as-usual environment, enabling us to meet Operational/Data Resilience FCA & PRA regulation.
  • The successful candidate will play a key role in core Data Resilience activities, including the coordination of Technology led data maintenance processes, ensuring the Groups Data Resilience position is current, complete, and correct. To support this activity, you will need to understand data and resilience, business continuity planning, disaster recovery.
  • Working with the Data Resilience team to continue to determine what data is required for IBSs, how that data flows, and how we can make the data and processes around data more resilient.

It is essential for a candidate to have:

  • A working knowledge of ServiceNow development with the ability to shape the solution, support requirement definition and work with ServiceNow dev's to deliver.
  • An expert level understanding of the ServiceNow Platform: ITSM, CMDB, GRC , INS-PI.
  • A strong understanding of various classes within CMDB and relationships in ServiceNow (messaging queues, batches, unstructured data, applications, datastores etc.)
  • Ability to build relationships across wide reaching business teams. Be passionate about technology and its application to solve problems with a level of understanding of Data Resilience and its dimensions (such as data vaulting, data back-up, encryption)
  • Experience and confidence in running workshops and engaging stakeholders with the ability to work independently.
  • Experience in Agile Methodology and able to contribute to various Agile processes such as Daily Stand-up, Release Planning, Backlog Refinement, Retrospective, Sprint Review.
  • Excellent project management skills with a focus on overseeing report development project.
  • Strong knowledge of testing methodologies, tools and best practices
  • Advanced knowledge Of MS Excel to create complex insights and reports.

It is desirable for a candidate to have:

  • Previous experience in setting up a Data Pillar from scratch.
  • Previous experience of executing training plans and solution roll out.
  • Completed Solution Architecture and business analysis qualifications or in the process of completing them

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