Receptionist

4 weeks ago

united kingdom Cityscape Digital Full time

Job Details

Full time (Monday-Friday)

Must be available immediately

We are looking for a bright individual to join our Studio Manager in the smooth running of Cityscape. You will have a myriad of reception and administration tasks to keep you busy - and you will be expected to be able to juggle a few tasks at once. An excellent phone manner and presentation is essential to the role.


Cityscape is a family, and our Reception team is at the heart of that. The Reception is the first point of contact for every guest, and we treat every guest, whether they are a client or the postman, as a member of the family and welcome them accordingly.


We also sublet part of our studio to three small companies who are working within our industry, and our Reception team look after their clients, meetings and other small tasks as well.

If you think this sounds like it could be you, please read on...


Roles and Responsibilities

Roles and responsibilities include but are not limited to...

General Reception

Answering phone calls, transferring/announcing calls

Meeting and greeting clients in Reception - making them welcome and offering refreshments

Tending to clients in meeting rooms and break out spaces - offering refreshments

Maintaining a high standard of studio cleanliness, meeting rooms, kitchen and sometimes other desks

Post and packages

Ordering cabs and couriers

Ad-hoc errands

Fridge re-stocks and clear out

Ordering stationery, weekly food, bottled water and any other ad hoc orders

Staff expense processing

Assisting other teams with ad-hoc requests such as proofreading, client invitations and external meeting room spaces

Scanning confidential documents


Studio and Facilities

Covering facilities and maintenance in Studio Managers absence

Liaising with workmen/delivery people

Maintaining security and health and safety procedures

Set up for meetings and internal events

Assist Studio Manager with booking and organising social events; Christmas party, summer party, birthdays, tea breaks, leaving drinks etc, and booking client lunches/dinners


Miscellaneous

Assisting with social media content

Assisting with weekly fire alarm tests

Assisting with travel bookings for Senior Management


Required Experience

Experience as either a Receptionist or PA (1-2 years desirable)

Professional attitude and welcoming personality

Responsible and trustworthy

Attention to detail on all tasks; from administrative duties to office tidiness

Good spelling, literacy and numeracy skills

Good time management and timekeeping

Emergency First Aid certificate and Fire Marshal certificate considered a bonus

Creative interests outside of work considered a bonus


Essential Skills

Proficient knowledge of Google and Microsoft Office suites

Experience processing expenses and finance administration a bonus


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