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Business Change Analyst

1 month ago

Stevenage, United Kingdom Paradigm Housing Group Full time

Love solving problems and making things work better? Passionate about driving change and sparking innovation?

Join Paradigm Housing Group as a Business Change Analyst and be the mastermind behind transforming how we work and deliver for our customers

This exciting role is a 9-12 month Parental Leave FTC , offering a fantastic opportunity to make a significant impact and contribute to meaningful change during a key period for our organisation.

About the Role

As a Business Change Analyst, you’ll be at the heart of identifying, planning, and delivering impactful change initiatives across our projects and programme portfolio. You’ll combine your expertise in business analysis and change management to ensure seamless transitions in processes, systems, and organisational culture.

Key focus areas include:

  • Challenging current ways of working to achieve better outcomes for our customers.
  • Supporting business case development to initiate strategic projects.
  • Streamlining processes using technology and digital tools.
  • Leading workshops, training sessions, and stakeholder engagement to ensure successful adoption of change.
  • Monitoring and evaluating the impact of changes to ensure they deliver measurable benefits.

This is an exciting opportunity to work across all departments/directorates, championing innovation and continuous improvement aligned to our corporate goals and strategy.

What You’ll Be Doing

  • Analysing business processes, systems, and structures to identify areas for improvement.
  • Collaborating with teams to agree on business and technical requirements using prioritisation methods like MoSCoW.
  • Developing change management strategies that maximise adoption and minimise resistance.
  • Producing process maps, use cases, and business models to support change initiatives.
  • Acting as a liaison between business teams, IT teams, and external suppliers.
  • Supporting testing, implementation, and post-go-live phases of projects.
  • Measuring and reporting the success of change initiatives while ensuring continuous improvement.

What You’ll Bring

We’re looking for someone with:

  • Proven experience in business analysis and managing organisational change initiatives.
  • Exceptional analytical, problem-solving, and communication skills.
  • The ability to work collaboratively across teams, influencing stakeholders at all levels.
  • Proficiency in process mapping tools and business analysis techniques.
  • A proactive, adaptable approach, with the ability to manage ambiguity and multiple priorities.

If you’re qualified in business analysis or change management (e.g., CBAP, BCS, PROSCI), that’s a bonus – but your experience, strategic thinking, and customer-focused mindset matter most.

Where could this role take you?

Whilst this is not currently a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended, made permanent or other opportunities may arise. Many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn’t materialise, you will still gain valuable experience which will add to your employability in this and similar fields.

Further Information

For the full job description and person specification for the role, please see the attachment at the bottom of this page. Should you have any queries about this vacancy, please email and we will respond as soon as possible.

As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.

Thank you for your interest in Paradigm Housing Group thus far.

Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.