System Analyst
1 month ago
An exciting opportunity has arisen for a Systems Analyst to join a forward-thinking organisation in the insurance and financial services sector. You’ll play a pivotal role in creating and delivering innovative solutions that address critical business needs by leveraging both existing and emerging technologies, alongside seamless integration and automation.
Your contributions will focus on delivering an improved user experience, enhanced productivity, and optimised cost efficiency.
In this role, you will engage with all phases of solution delivery, from the initial concept and requirements gathering through to design, build, testing, and deployment. By gaining a deep understanding of business objectives, processes, and supporting technologies, you’ll ensure successful project outcomes.
Operating within a collaborative, multidisciplinary team, your responsibilities will include designing detailed technical specifications and leading discussions with both technical and non-technical stakeholders. This role is central to driving technical innovation across multiple business-critical projects.
Key Responsibilities:
- Define Solutions: Develop and own technical specifications, translating business needs into user stories or functional documentation with clear acceptance criteria to guide development.
- Stakeholder Collaboration: Build trusted relationships with business and technical stakeholders, subject matter experts, and external partners to ensure alignment on project goals.
- Requirement Elicitation: Partner with business users to identify their needs, analyse processes, and gather requirements, ensuring solutions are both efficient and scalable.
- Technical Oversight: Collaborate with developers, architects, testers, and external vendors to evaluate solution options, ensuring that both functional and non-functional requirements are met.
- Development Support: Act as a subject matter expert, providing guidance to technical teams throughout the development lifecycle, from design to deployment.
- Testing & Quality Assurance: Support testing efforts by reviewing outcomes, troubleshooting issues, and conducting root cause analyses to address defects effectively.
- Continuous Improvement: Identify opportunities for process and system improvements to drive efficiency and maximize value for the business.
Skills and Experience Required:
- Proven experience in gathering and documenting requirements, producing technical specifications that are understandable to both technical and non-technical audiences.
- Demonstrated ability to organise and facilitate workshops to explore challenges, refine requirements, and design effective solutions.
- Experience working with third-party software and technology vendors.
- Strong expertise in systems integration, including designing and reviewing APIs using REST and/or SOAP protocols.
- Hands-on experience working with complex software applications or enterprise systems such as CRM or ERP platforms, with the ability to develop a deep understanding of system functionality.
Desirable Skills:
- Familiarity with database structures; experience writing SQL is an advantage.
- Prior experience in the insurance or financial services industry is desirable.
- Knowledge of cloud-based architecture and services, particularly Azure, would be beneficial.
Why Join My Client?
This role offers the opportunity to be part of a company that values innovation, collaboration, and excellence. The organization is committed to fostering an inclusive culture, celebrating diversity, and empowering employees to achieve their full potential.
Flexible Working: Recognising the importance of work-life balance, flexible working arrangements are available for this role.
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