Product Manager

3 weeks ago


Bournemouth, United Kingdom Vitality Full time
Team – Member Servicing and Claims
Working Pattern - Hybrid – 2 days per week in any of the Vitality Offices (Bournemouth, London or Stockport). Full time hours.
We are happy to discuss flexible working
Defining and executing a digital Product strategy
Tracking and analysing business value based on digital product performanceWhat this role is all about:
This exciting role will form part of a cross-functional team who is accountable for the end-to-end digital experience in the member Plan Servicing and Claims (MSC) journey.
As product manager, you will be responsible for executing a comprehensive product roadmap and backlog stretching multiple capabilities and working with multiple scrum teams.  You will work collaboratively with business stakeholders and technology development teams to curate backlog items, craft user stories and define acceptance criteria that deliver the business benefit and value of each product. You will play a key part in ensuring what is developed meets the required customer and business expectations and helps to achieve the overall journey’s vision.
Design medium to long term product strategy - 6-9 months and beyond – with an aim to revolutionise your product’s position within Vitality’s ecosystem.
Responsible for the daily management of owned product performance.
Work collaboratively with the product team, business process owners and development and project teams to create user stories that are aligned to the overall delivery of organisational goals and desired customer outcomes.
Carry out detailed analysis of user needs, business requirements, impact, scope, risks, benefits and technical dependencies for user stories.
Ensure all user stories are captured, created and maintained in the product backlog, written in the agile user story format, with relevant support documentation and clearly defined acceptance criteria for each story.
Work collaboratively with the UX team to provide understanding of the user stories to ensure designs are aligned.
Agile Product specialist with a proven track record working in complex environments with competing needs.
High level of understanding of web development practices.
Strong understanding of digital analytics and conversion rate optimisation processes.
Proficient at writing user stories and defining acceptance criteria.
Able to produce high quality supporting artefacts to assist the team in development of product features.
Bonus Schemes – A bonus that regularly rewards you for your performance
A pension of up to 12%– We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance – With its own set of rewards and benefits
Life Assurance – Four times annual salaryIf you are successful in your application and join us at Vitality, this is our promise to you, we will:
Help you to be the healthiest you’ve ever been.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

 
Diversity & Inclusion
We’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early

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