Senior Engineer

5 days ago

Runnymede, United Kingdom Proactive Global Full time

We are seeking an experienced and dynamic Service Team Leader to join our clients team at Heathrow Airport. This role offers an exciting opportunity to lead a team of up to 12 people in support of our critical service contract at one of the world's busiest airports.Key ResponsibilitiesLead and manage a team of field service engineers and support staffDrive and monitor contractual KPIs and obligations with customersOversee preventative and corrective maintenance activitiesEnsure compliance with health, safety, and environmental policiesCoordinate resources, tools, and materials for successful service deliveryConduct performance evaluations and provide mentorship to team membersManage scheduling and time entry for the teamPrepare and publish monthly performance reportsRespond to emergency support requests as neededQualifications and SkillsBachelor's degree or 5+ years of related experienceMinimum 5 years of technical field service experienceProven leadership and team management skillsStrong customer focus and excellent communication skillsProficiency in MS Office and aptitude for specialized software programsExperience with SVMX for service modules is advantageousAbility to work flexible shifts, including 24/7 coverageWhat They OfferOpportunity to work with cutting-edge security and detection technologyCareer growth and development in a dynamic, fast-paced environmentCompetitive salary and benefits packageChance to make a real impact on airport security and operationsIf you're a motivated leader with a strong technical background and a passion for delivering exceptional service, we want to hear from youTo apply, please submit your resume and a cover letter detailing your relevant experience.Note: This position requires the ability to obtain necessary security clearances.Proactive Global is committed to equality in the workplace and is an equal opportunity employer.Proactive Global is acting as an Employment Business in relation to this vacancy

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