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Cruise Customer Service Consultant
1 month ago
Join a leading cruise agency as a home-based Cruise Customer Service ConsultantIf your cruise industry knowledge is "shipshape" and you delight in providing excellent customer service to your clients, we'd love to hear from youOur client can offer:A fully homebased role - all equipment is providedA salary up up to £25,000 plus incentivesWorking hours between 9am - 6pmSaturdays on a rota basis and Sundays during May - Sep onlyFantastic cruise and travel discounts for you and your familyOngoing training and supportSo, if you have a cruise sector and customer service background and are interested in hearing more about these Cruise Customer Service Consultant roles, please contact us today for a confidential chat or apply onlineRole of Cruise Customer Service Consultant:Dealing with a range of post-sales queries, via phone and emailArranging special requests and add-onsConfidently upsell on bookingsActioning any changes/amendmentsResolving any client issues or complaints, escalating as necessaryDealing within any ad hoc administration tasks as requiredSkills required for the role:Previous cruise industry experience, preferably within a customer service/support roleGood working knowledge of the cruise sectorOrganised and professional with good attention to detailAbility to deal with complaints and find an amicable solutionAbility to work to targetsStrong team playerIf you’d like to learn more about this Cruise Customer Service Consultant role, please contact Succeed Recruitment Solutions or press the apply online button nowNot for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.comSucceed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
