Senior Desktop Support SME

4 weeks ago

London, United Kingdom Pioneer Search Full time

Senior Desktop Support SME - 3 month Contract to Permanent - Inside IR35 £300 - £400 per day

An experienced Desktop Support Engineer is required for a leading, London Market Insurer, based in the City of London. This role requires a high level of technical expertise, a great opportunity for someone who is looking to progress their career into infrastructure support. You will be joining a high performing team, in a fast-paced environment.

Ideally candidates would need to come from a financial services background
Role:

  • Providing mainly 1st - 2nd line support, with elements of 3rd line.
  • SME providing core expertise to the rest of the team.
  • Act as an escalation point for complex issues
  • Work closely with specialist engineering teams, providing timely information to help resolve complex issues
  • Supporting and troubleshooting all daily used communication tools such as Teams, WebEx, O365, AV and Telephone
  • Mobile device management MDN & MAM
  • General IT administration activities including joiners, movers and leavers process


Skills & Experience

  • Experience desktop supporting/IT supporting for a financial service or insurance company.
  • Good knowledge of O365, Windows 10, MS Office, AD and Exchange Online
  • Experience and knowledge with TeamViewer, MimeCast. Scripting knowledge would be desirable
  • Strong understanding and knowledge of DHGCP, DNS and Group policy



Please get in touch -

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