Vehicle Damage Assessor

2 weeks ago

Wakefield, United Kingdom Solus Accident Repair Centres Full time

OverviewAre you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family?ResponsibilitiesCompetitive salary plus perks, benefits, overtime and bonusesThe Role:Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction.Carry out computerised estimates using AudatexCommunicate with customers to provide repair information and an indication of completion timeCompile all relevant information and complete supporting documentationRecord all estimate / repair information on the Advance systemMonitor progress of the vehicle through the repair processNegotiate estimates with the Aviva Engineer when requiredDiscuss claim related issues with the Aviva EngineersTo identify opportunities for non-insurance related repairsTo conduct mobile and drive by estimatesTo maintain and secure allocated equipmentTo assist other team members as and when requiredQualificationsDesirable qualifications and experience: Proven experience or knowledge of working in the automotive repair industryATA AccreditedCustomer service skills - experience of delivery high quality service to customersPlanning and organisational skillsFlexibility and adaptability managing workflow across a number of department/specialismsValid driving licenceWho are Solus and what can they do for you?Solus is one of the largest body repair groups in the country, wholly owned by Aviva employing over 1000 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years.A competitive bonus schemeGroup income protection with access to a GP and medical advice 24 hours per day for yourself and your familyOur excellent benefits and rewards packagesCompetitive employer matched pension contributionsDiscounts on Aviva products and servicesSavings and benefits schemesDiscounts and schemes for electric vehicle purchase for all employeesHolding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and VolkswagenWell known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fieldsLinks with Thatcham to get the best products and training here in the UKWe have a variety of locations, hours and working patterns to suit our customers, business, and you.We interview every disabled applicant who meets the minimum criteria for the job.Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you.We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future.What next?Please apply online and our recruitment team will be in contact within 7 daysYou may have experience of the following: Bodyshop Technician, Mechanical Technician, Vehicle Technician, ATA, Body Repairs, MET Technician, Panel Beater. Repairs, Vehicle Mechanic, Vehicle Mechanical Technician, MET Fitter, Bodyshop Vehicle Technician, Automotive, Automotive Mechanic, Mechanic, Vehicle Mechanic, Estimator, VDA, Vehicle Damage Assessor etc

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