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Homeless Hostel Deputy Manager
4 weeks ago
£Contract: Fixed term until 31/10/2025
Internally the job title will be Senior Practitioner - City Outreach Team.
Whatever your experience of street homelessness and its impact on people’s lives - personal or professional - when you join the Thames Reach team as a Senior Practitioner , we’ll make the best use of all your understanding, compassion and commitment
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Last year we helped more than 12,000 people.
The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
MIST ensures that clients that have been accommodated after rough sleeping in the City of London are supported to sustain short-term accommodation.
Analyse data to measure performance against the contract requirements, writing reports for both senior managers and commissioners.
Have involvement in ensuring the finances of the service are well managed and that the team is compliant with all relevant policies and legislation.
Foster a culture of high performance and continual striving to improve upon successes throughout your team.
Experience of delivering support to adults that have experienced multiple disadvantage
The skills to be a proficient user of Microsoft Office applications, including databases.
An interest in homelessness and a desire to support us to have a positive impact on the lives of homeless people.
Experience in directly managing staff, ensuring high quality casework and quick outcomes are achieved.
Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
Pension - we contribute 6.5% to your pension when you contribute 1.Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance - four times your annual salary and critical illness cover.
Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974