Service Design

3 weeks ago


Rickmansworth, United Kingdom La Fosse Full time
As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.

You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled transition and handover of the transformed IT services from project teams to operational teams

.
anDefining Operating Model Strategy- including as-is op model impact analysis and defining the to-be People, Process and Tooling strateg
Conducting training needs analysis for impacted teams and creating a training pl
anCreating a detailed Operating Model Design- including team design, RACI, process workflows, SLAs/ KPIs, tooling architecture, et
Test the built operating model- including Operational Acceptance Testing/ Non-Functional Testing planning and executio
Manage the Go-Live of the operating model through cut-over planning and executio

e: Experience in IT Service Management & IT Operations with an understanding of a broad range of IT Service Management Practices and Operational Support Mode
Experience of designing and implementing run operating models across the domains of People, Process and Tools to successfully transition IT Services from Project Delivery into IT Operatio
Broad understanding of IT Service Management and IT Ops tooling such as ServiceNow, AppDynamics, Sensu, Grafana, e

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  • Rickmansworth, United Kingdom La Fosse Full time

    Summary:As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...


  • Rickmansworth, United Kingdom La Fosse Full time

    Summary:As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...


  • Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...


  • Rickmansworth, United Kingdom La Fosse Full time

    Summary:As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...


  • Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...


  • Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...


  • Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...


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  • Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...


  • Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

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