Senior Insights Lead

1 month ago

Manchester, United Kingdom Zuto Full time
Job Description

Senior Insights Lead


Why Zuto?


Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.


Our journey began in 2006, and we're thrilled to have achieved significant milestones along the way. However, we're not resting just yet. We're continuously striving to reach new heights and achieve even greater successes with our team of over 450 Zutonites.


Behind taking a mortgage, buying a car is likely to be the second biggest purchase we make, and we know that our customers rely on their cars to get to work, take their children to school, take elderly relatives out at the weekend, the list goes on.

We have always said, if we were to achieve our purpose of bringing simplicity and transparency to supporting hundreds of thousands of customers into cars, this would only be half of the story. From our very beginnings, we have always known that we were creating something special at Zuto; redefining what success looks like and leaving a legacy that we could all be proud of.


As a B Corp accredited company, we prioritise people, planet, and profit. This means your wellbeing, development, and voice are valued and you’ll be a part of a business that’s a force for good. We’re also very proud to be recognised by ‘Best Companies’ as a 3 star accredited world class employer, and one of the top 25 Large companies in the UK to work for.


Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.


Role responsibilities:


  • Perform deep dives into business data to uncover trends, opportunities, and risks, with the goal of optimising trading and strategic growth programme (“mission”) performance and ultimately maximising Zuto’s overall growth.
  • Partner across the full Zuto senior team to provide them with support and expertise to help them to use data analysis to maximise growth performance in their area and to define their key focus areas.
  • Pro-actively highlight to channel, funnel and product owners appropriate growth and customer-improvement opportunities based on data and customer insights.
  • Presentation & Storytelling: Convert complex data into clear, actionable insights, and communicate these effectively to senior stakeholders.
  • Validate business hypotheses through data analysis and testing and provide evidence-based recommendations.
  • Acts as the senior lead in Zuto’s insights team, supporting the Head of Customer Insights and Growth (who will be on PCGL from Jan/Feb 2025). Provide coaching support to the team.


Experience, skills and qualifications required:


  • Smart, strong academic record.
  • Keen to work in a dynamic, high-growth, friendly business that operates at a fast pace.
  • Superb analytical skills.
  • Great at visualising complex data to drive actionable insight.
  • Very strong sense of business context and ability to quickly understand key value drivers of a business.
  • Growth instincts and common sense.
  • Great at spotting early which analyses are good for you and the team to spend time and focus on as they have big scope to create growth / improvement and which aren’t.
  • Strong senior presentation and x-functional stakeholder management – can provide evidence of ability to business partner and use data analysis to drive/implement change across a business at a senior level.
  • Strong SQL skills. Strong experience in the use of data visualisation software, ideally tableau. Experience in GA very useful. Other data analytics software skills possibly also advantageous.
  • Evidence of coaching / path to people leadership. People leadership experience helpful but not critical – the key thing here is a to demonstrate an aptitude / desire to coach more junior people in the team and to show strong scope to take on some full line management in the near term (next few months after starting).


What this role and Zuto will offer you:


  • A friendly, innovative culture where you are encouraged to think creatively and not be afraid to challenge or fail.
  • A flexible hybrid working set up.
  • Be part of a fast-growing business with a real opportunity to make a difference to performance.
  • Upon joining us you’ll be entitled to 25 days holiday (plus bank holidays), increasing based on years of service up to 27 days.
  • You’ll also be eligible for your birthday day off and a charity day to use as you choose – our talented Zutonites are encouraged to support our local community through our charitable initiatives but you can also use the day to give back to a group of your choice.


We’re all about enjoying our journey as Zutonites too, from companywide events to team nights out – awards evenings to our internal recognition scheme, we ensure our Zutonites are recognised for values driven and performance-based achievements. We also look after our team for the important stuff too; our cashback health provider covers you for a multitude of treatments and services, including prescriptive, optical and dental as well as massages and specialist therapies. We also offer access to EAP, independent financial advice and a fast track GP service, income protection and discounted perks for travel, cinema and theme parks – plus much more

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